Question 1

Why are organizations changing from batch (large)shipments to just-in-time (JIT)shipments?

Accepted Answer

Organizations are switching to...

Question 2

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves each 8-hour shift.If the productivity is decreased by 10%,it would then be

Accepted Answer

A)  180 valves/hr.
B)  200 valves/hr.
C)  220 valves/hr.
D)  1440 valves/hr.
E)  1760 valves/hr.

Question 3

Three commonly used productivity variables are

Accepted Answer

A)  quality,external elements,and precise units of measure.
B)  labour,capital,and management.
C)  technology,raw materials,and labour.
D)  education,diet,and social overhead.
E)  quality,efficiency,and low cost.

Question 4

An operations manager is not likely to be involved in

Accepted Answer

A)  the design of goods and services to satisfy customers' wants and needs.
B)  the quality of goods and services to satisfy customers' wants and needs.
C)  the identification of customers' wants and needs.
D)  work scheduling to meet the due dates promised to customers.
E)  maintenance schedules.

Question 5

Reasons to study Operations Management include

Accepted Answer

A)  studying how people make decisions.
B)  knowing how goods and services are consumed.
C)  understanding what human resource managers do.
D)  learning about a costly part of the enterprise.
E)  learning to prepare financial statements.

Question 6

The five elements in the management process are

Accepted Answer

A)  plan,direct,update,lead,and supervise.
B)  accounting,finance,marketing,operations,and management.
C)  organize,plan,control,staff,and manage.
D)  plan,organize,staff,lead,and control.
E)  plan,lead,organize,manage,and control.

Question 7

Susan has a part-time "cottage industry" producing seasonal plywood yard ornaments for resale at local craft fairs and bazaars.She currently works 8 hours per day to produce 16 ornaments.
a.What is her productivity?
b.She thinks that by redesigning the ornaments and switching from use of a wood glue to a hot-glue gun she can increase her total production to 20 ornaments per day.What is her new productivity?
c.What is her percentage increase in productivity?

Accepted Answer

a.16 ornaments/8 hours = 2 orn...

Question 8

Which of the following tasks within an Airline Company are related to Operations?

Accepted Answer

A)  Crew Scheduling
B)  International Monetary Exchange
C)  Sales
D)  Advertising
E)  Accounts Payable

Question 9

The total of all outputs produced by the transformation process divided by the total of the inputs is

Accepted Answer

A)  utilization.
B)  greater in manufacturing than in services.
C)  defined only for manufacturing firms.
D)  multifactor productivity.
E)  effectiveness.

Question 10

Which of the following would not be an operations function in a commercial bank?

Accepted Answer

A)  auditing
B)  teller scheduling
C)  maintenance
D)  collection
E)  cheque clearing

Question 11

Which of the following is a similarity between goods and services?

Accepted Answer

A)  can be mass produced
B)  consistency in production
C)  easy to automate
D)  application of operations management
E)  all of the above

Question 12

The Ten Critical Decisions of Operations Management include

Accepted Answer

A)  finance/accounting.
B)  advertising.
C)  process and capacity design.
D)  pricing.
E)  employee benefits.

Question 13

Productivity is the ratio of ________ to ________.Using this relationship,productivity can be improved by ________ or ________.

Accepted Answer

outputs;inputs;reducing inputs...

Question 14

In order to have a career in operations management one must have a degree in statistics or quantitative methods.

Accepted Answer

A) True 
 B)False

Question 15

________ is the set of activities that transforms inputs into goods and services.

Accepted Answer

Operations...

Question 16

Why are organizations becoming more global?

Accepted Answer

Organizations are becoming mor...

Question 17

The largest contributor to productivity increases is ________,estimated to be responsible for ________ of the annual increase.

Accepted Answer

A)  management;over one-half
B)  Mr.Deming;one-half
C)  labour;two-thirds
D)  capital;90%
E)  technology;over one-half

Question 18

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves per shift.If the production is increased to 2000 valves per shift,labour productivity will increase by

Accepted Answer

A)  10%.
B)  20%.
C)  25%.
D)  40%.
E)  50%.

Question 19

Ethical and social dilemmas arise because stakeholders of a business have conflicting perspectives.

Accepted Answer

A) True 
 B)False

Question 20

What is a knowledge society?

Accepted Answer

A knowledge society is one in ...

Exam 1: Operations and Productivity

In order to have a career in operations management one must have a degree in statistics or quantitative methods.

Correct Answer
verified

Why are organizations becoming more global?

Correct Answer
verified
Organizations are becoming mor...
View Answer

An operations manager is not likely to be involved in

Correct Answer
verified

Ethical and social dilemmas arise because stakeholders of a business have conflicting perspectives.

Correct Answer
verified

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves each 8-hour shift.If the productivity is decreased by 10%,it would then be

Correct Answer
verified

Which of the following is a similarity between goods and services?

Correct Answer
verified

Three commonly used productivity variables are

Correct Answer
verified

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves per shift.If the production is increased to 2000 valves per shift,labour productivity will increase by

Correct Answer
verified

The total of all outputs produced by the transformation process divided by the total of the inputs is

Correct Answer
verified

________ is the set of activities that transforms inputs into goods and services.

Correct Answer
verified
Operations...
View Answer

Productivity is the ratio of to .Using this relationship,productivity can be improved by or .

Correct Answer
verified
outputs;inputs;reducing inputs...
View Answer

Which of the following would not be an operations function in a commercial bank?

Correct Answer
verified

The largest contributor to productivity increases is ,estimated to be responsible for of the annual increase.

Correct Answer
verified

The five elements in the management process are

Correct Answer
verified

Why are organizations changing from batch (large)shipments to just-in-time (JIT)shipments?

Correct Answer
verified
Organizations are switching to...
View Answer

What is a knowledge society?

Correct Answer
verified
A knowledge society is one in ...
View Answer

Reasons to study Operations Management include

Correct Answer
verified

The Ten Critical Decisions of Operations Management include

Correct Answer
verified

Correct Answer
verified
a.16 ornaments/8 hours = 2 orn...
View Answer

Which of the following tasks within an Airline Company are related to Operations?

Correct Answer
verified

Exam 1: Operations and Productivity

In order to have a career in operations management one must have a degree in statistics or quantitative methods.

Correct AnswerverifiedShow Answer

Why are organizations becoming more global?

Correct AnswerverifiedOrganizations are becoming mor...View AnswerShow Answer

An operations manager is not likely to be involved in

Correct AnswerverifiedShow Answer

Ethical and social dilemmas arise because stakeholders of a business have conflicting perspectives.

Correct AnswerverifiedShow Answer

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves each 8-hour shift.If the productivity is decreased by 10%,it would then be

Correct AnswerverifiedShow Answer

Which of the following is a similarity between goods and services?

Correct AnswerverifiedShow Answer

Three commonly used productivity variables are

Correct AnswerverifiedShow Answer

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves per shift.If the production is increased to 2000 valves per shift,labour productivity will increase by

Correct AnswerverifiedShow Answer

The total of all outputs produced by the transformation process divided by the total of the inputs is

Correct AnswerverifiedShow Answer

________ is the set of activities that transforms inputs into goods and services.

Correct AnswerverifiedOperations...View AnswerShow Answer

Productivity is the ratio of ________ to ________.Using this relationship,productivity can be improved by ________ or ________.

Correct Answerverifiedoutputs;inputs;reducing inputs...View AnswerShow Answer

Which of the following would not be an operations function in a commercial bank?

Correct AnswerverifiedShow Answer

The largest contributor to productivity increases is ________,estimated to be responsible for ________ of the annual increase.

Correct AnswerverifiedShow Answer

The five elements in the management process are

Correct AnswerverifiedShow Answer

Why are organizations changing from batch (large)shipments to just-in-time (JIT)shipments?

Correct AnswerverifiedOrganizations are switching to...View AnswerShow Answer

What is a knowledge society?

Correct AnswerverifiedA knowledge society is one in ...View AnswerShow Answer

Reasons to study Operations Management include

Correct AnswerverifiedShow Answer

The Ten Critical Decisions of Operations Management include

Correct AnswerverifiedShow Answer

Correct Answerverifieda.16 ornaments/8 hours = 2 orn...View AnswerShow Answer

Which of the following tasks within an Airline Company are related to Operations?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Organizations are becoming mor...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Operations...
View Answer

Productivity is the ratio of to .Using this relationship,productivity can be improved by or .

Correct Answer
verified
outputs;inputs;reducing inputs...
View Answer

Correct Answer
verified

The largest contributor to productivity increases is ,estimated to be responsible for of the annual increase.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Organizations are switching to...
View Answer

Correct Answer
verified
A knowledge society is one in ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
a.16 ornaments/8 hours = 2 orn...
View Answer

Correct Answer
verified