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In today's fast-paced business environment,Weber's bureaucratic ideas work well.These principles permit business to respond quickly to customer changes. Max Weber's ideas worked well with a less educated workforce that did not make decisions.The bureaucratic model did not allow for immediate response to changing market conditions,and changing customer needs.

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Span of control refers to the number of different markets a business can serve efficiently.

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False

The traditional way to departmentalize an organization is by geographical area served.

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Cross-functional teams serve as advisory committees offering their expertise to line decision makers.

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While adding structure to his graphic design business,including the allocation of resources for getting the job done,Jack knew that he would need to initially allocate a considerable amount of funds for the sales team to have face to face meetings with other businesses who needed website design and promotional materials.Since overall funds were limited,he worried about his employees using these funds for the stated purpose and in a manner that he would use them.As his business advisor,you explain:


A) it always "takes money to make money",so he needs to realize that he will have to take risks
B) in order to achieve a productive business,he will have to trust those that he hires but control them carefully
C) it's difficult to monitor financial resources during the first year of business.This is the wild-cat year where you pull-out all stops and let the experts do the work it takes to make the sale
D) creating a corporate culture that emphasizes your values goes hand in hand with structuring your organization

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The process of setting up individual functional units of the business to do specialized tasks is called:


A) Departmentalization.
B) Division of labor.
C) Job specialization.
D) Delegation of authority.

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An organization that consists of many layers of management is referred to as a(n) ____________ organization.


A) flat
B) wide
C) tall
D) deep

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To avoid losing that small company feel,fast growing companies try to maintain a flat organization structure. Large companies use flat structures to try to match the friendliness of small companies.

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Correctly structuring a business organization allows managers to avoid delegating responsibility and authority to employees.

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Fayol's ____________ principle says that workers' attitudes would create an environment of pride and loyalty within an organization.


A) esprit de corps
B) hierarchy of loyalty
C) unity of command
D) equity

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Economies of scale:


A) are available to small firms but not to large firms due to management inefficiencies.
B) are achieved when a firm reduces its average cost of production as it produces more.
C) can be avoided by purchasing supplies and raw materials in large quantities.
D) help explain the success of small businesses.

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B

Which of the following is considered to be a disadvantage of functional departmentalization?


A) There may be a lack of communication among the different departments
B) Employees must develop skills in depth
C) The company must achieve economies of scale
D) Top management has to direct and control department activities

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The process of setting up individual departments to do specialized tasks is called job specialization.

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Weber believed that large organizations required everyone to follow the established rules and guidelines precisely.

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Because top managers supervise the firm's most talented workers,they generally have a broader span of control than middle or first line managers. At higher levels of management,the work becomes less standardized and there is a greater need for face-to-face communication.These factors tend to result in a narrow span of control for top managers.

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__________ refer to those functions that an organization does as well as,or better than,any other organization in the world.


A) Primary functions
B) Comparative strengths
C) Residual functions
D) Core competencies

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In a capitalist economy,organizations seldom reorganize due to changing markets.

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Matrix organization structures provide for more efficient use of organizational resources.

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JayLo Corporation has experienced rapid growth during its five years of existence.While still relatively small,JayLo is now big enough that Jennifer,the firm's CEO,has decided to organize the firm into functional departments.Jennifer can likely expect which of the following to occur?


A) Quick company response to a change in the business environment
B) Excellent communications between different departments
C) Increase in scope of the performance of functions
D) Opportunities for employees to develop their skills in depth

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D

Empowerment works only when employees are given the proper training and resources to respond.

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