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People riding together on a subway are called a social group.

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During the last 50 years,Japanese formal organizations have differed from those in the United States by being


A) less efficient.
B) less profitable.
C) more collective in their orientation.
D) more hierarchical.

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The basic idea behind scientific management is that


A) both science and formal organizations are rational.
B) organizations benefit from employees with scientific knowledge.
C) applying scientific principles can make a business more efficient.
D) formal organizations can benefit from more hierarchy and rigidity.

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Simmel interpreted the dyad as


A) less stable than groups with many members.
B) involving less intense interaction.
C) less meaningful than the triad.
D) more stable than groups with many members.

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The development of social media means that


A) fewer people in the United States participate in social networks.
B) it is no longer important for people in our society to be "well connected."
C) in the computer age,typical social networks now link more people.
D) our population is increasingly isolated socially with smaller social networks.

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The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic


A) ritualism.
B) alienation.
C) innovation.
D) inertia.

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Asch's experiment in group conformity showed that most people would not compromise their personal judgment in order to avoid being seen as different.

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The "McDonaldization" of society thesis echoes Weber's belief that rational systems are efficient,but also dehumanizing.

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Which type of formal organization is sometimes called a "voluntary association"?


A) normative organizations
B) coercive organizations
C) utilitarian organizations
D) All of these are correct.

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A temporary,loosely formed collection of people who may or may not interact is a


A) crowd.
B) group.
C) category.
D) population.

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Samuel Stouffer's study of soldier morale during World War II led to what conclusion?


A) The greater the chances of getting ahead,the happier people are.
B) Happiness is a matter of personal values and standards.
C) Whatever their situation in absolute terms,people evaluate themselves and make comparisons to others in specific reference groups.
D) The less chance for promotion,the higher soldiers' morale.

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Assume you are a parent of a child in school.From your point of view,what type of organization is a school's parent-teacher association


A) a normative organization
B) a coercive organization
C) a utilitarian organization
D) a traditional organization

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In the "iron law of oligarchy," Robert Michels stated that bureaucracy always means


A) inefficiency.
B) the few rule the many.
C) formal rules and regulations.
D) alienation.

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As the number of members in a group goes up,the number of possible relationships that connect them goes up much more quickly.

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During the last fifty years,Japanese formal organizations have differed from those in the United States by being


A) less efficient.
B) less profitable.
C) more collective in their orientation.
D) more hierarchical.

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A prisoner would consider a maximum-security prison


A) a normative organization.
B) a coercive organization.
C) a utilitarian organization.
D) a voluntary organization.

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The concept "bureaucracy" refers to


A) a large,normative organization.
B) any source of inefficiency in organizational operation.
C) an organizational model that operates informally.
D) an organizational model rationally designed to perform tasks efficiently.

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What concept refers to all factors outside an organization that affect the organization's operation?


A) oligarchy
B) organizational environment
C) secondary environment
D) competition

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Stanley Milgram's research,in which subjects used a "shock generator," showed


A) people become angry when others disagree with them.
B) the ability to withstand pain varies with cultural background.
C) people are surprisingly likely to follow the orders of not only real authority figures but also groups of ordinary individuals.
D) that ordinary people are surprisingly independent in their judgments.

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Asch's experiment in group conformity shows that most people would not compromise their personal judgment in order to avoid being seen as different.

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