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The functional planning that is done in the marketing department is referred to as ________.


A) strategic planning
B) marketing planning
C) operational planning
D) tactical planning
E) marketing research

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Company A has a portfolio that includes five stars,three cash cows,six question marks and three dogs.Should the company focus all its attention only on its 'stars'? If so,why? If not,why not?

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While the company will be pleased that i...

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Employee morale,promotion strategies,and competitors' reactions are all examples of a company's internal environment.

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Explain the criteria for setting strategic objectives.Provide an example of one objective that meets these criteria and one that does not.

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Effective strategic objectives should me...

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Competitive intelligence activities ________.


A) are another name for a SWOT analysis
B) are the gathering and analysing of publicly available information about competitors
C) document all the strengths and weaknesses of a company
D) are all unethical and illegal
E) document all the opportunities and threats facing a company

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Is it always bad for a SBU to be categorised as a dog using the BCG growth-market matrix?

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No.A business may have a small share of ...

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Plans that focus on the day-to-day execution of the marketing plan are called ________ plans.


A) strategic
B) operational
C) brand
D) functional
E) marketing mix

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What is corporate culture and why is it important to marketers?

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Corporate culture is made up of the valu...

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In ________,there are a relatively small number of sellers,each holding substantial market share in a market with many buyers.


A) a monopoly
B) an oligopoly
C) oligopolistic competition
D) monopolistic competition
E) perfect competition

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Strategic business units (SBUs)are individual units representing different areas of business within the firm that are each different enough to have their own mission,business objectives,resources,managers,and competitors.

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A good mission statement for a mattress manufacturer would be 'we make mattresses for people to sleep on' rather than 'creating sleep systems that promote good health and longevity'.

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Why must marketers be aware of changes in the economic and technological environments? Illustrate using the mobile phone industry.

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Marketers must be keenly aware of change...

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Which of the following actions would not be a part of a marketing plan?


A) Description of the marketing environment
B) Assurance the firm has a strong monopoly in the industry
C) Outline of marketing strategies
D) Details as to how marketing strategies will be implemented
E) Details as to how marketing strategies will be monitored and controlled

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Legal and regulatory controls ________.


A) have little effect upon business decisions
B) only have a very small effect upon the external environment of a business
C) can be prime motivators for many business decisions
D) are always the same for every country in the world
E) None of the above

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The ________ for eBay.


A) marketing objectives
B) strategic plans
C) strategic objectives
D) mission statement
E) functional plans

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Which of the following is an example of product competition?


A) Pizza,hamburgers,deli sandwiches
B) A sports drink,a soft drink,and a bottle of water
C) A movie theatre and a DVD rental store
D) An amusement park,a cruise,and a beach resort
E) All of the above

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Companies are following a market penetration strategy when they sell new products in new markets.

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Marketers communicate product benefits and features to their target consumers through their ________ strategies.


A) segmenting
B) positioning
C) promotion
D) product
E) pricing

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A firm's corporate culture includes all of the following EXCEPT ________.


A) beliefs
B) norms
C) ethical values
D) legal compliance
E) All of the above

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What function do controls play in marketing planning? Explain

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Marketing plans include detailed directi...

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