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Exam 1: Operations Management

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Question 21

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All of the following are transformation processes except:

A) physiological
B) locational
C) exchange
D) optimal

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Question 22

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What is productivity and how is it measured?

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Productivity is the ratio of output to i...

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Question 23

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Which of the following is not an event or concept associated with the quality revolution?

The adaptation of mass production to emphasize efficiency,rather than quality is known as lean production.

The four primary functional areas of a firm are marketing,finance,operations,and human resources.

A manager of a global supply chain is concerned with all the following except?

Strategy formulation starts with determining a firm's order winners and order qualifiers.

The systematic analysis of work methods is known as scientific management.

Mass production is well suited to all of the following except

Productivity is the most common measure of competitiveness.

The set of activities that create and deliver products to the customer is known as the supply chain.

Two-thirds of today's businesses operate globally

Mass production refers to high-volume production of a standardized product.

The European Union requires that strict quality and environmental standards be met before companies can do business with member countries.

Dividing a job into a series of small tasks each performed by a different worker is known as

Briefly describe how operations can be viewed as a transformation process.

The ratio of a firm's monthly output to the number of labor hours used in the same month would be a measure of

Operations management designs,operates,and improves productive systems.

To be competitive firms must create and sustain core competencies that are in tune with their customer's order winners.

Operations research is concerned with the systematic analysis of work methods.