Question 1

To be a good listener,a manager should:

Accepted Answer

A)  Interrupt the sender when he is being unclear
B)  Avoid looking directly at the sender to keep from embarrassing him
C)  Paraphrase what the sender has said
D)  Keep questions intended to clarify ambiguity of confusion for another meeting
E)  Repeat exactly what the sender said

Question 2

A global system of computer networks that is easy to join and is used by employees of organizations around the world to communicate inside and outside their companies is called a(n) :

Accepted Answer

A)  Internet
B)  Intranet
C)  Extranet
D)  Groupware
E)  Collaboration software

Question 3

Within the organization,communication can and should occur across departments,and up,down and sideways in the organizational hierarchy.

Accepted Answer

A) True 
 B)False

Question 4

Computer software that enables teams to share information with each other is called:

Accepted Answer

A)  Team management
B)  Groupware
C)  An all-channel network
D)  A grapevine
E)  The Internet

Question 5

Discuss the importance of good communication and its relationship to the organization's competitive advantage.

Accepted Answer

Organization can gain a competitive adva...

Question 6

In an all-channel network,group members communicate with others who are similar to them in experiences,beliefs,areas of expertise,background,office location,or even where they sit when the group meets.

Accepted Answer

A) True 
 B)False

Question 7

In terms of information flow between managers,a message is __________ when it is easy for the receiver to understand and it is __________ when it contains all of the information that the sender and receiver need in order to reach a common understanding.

Accepted Answer

A)  Clear;clear
B)  Concise;concise
C)  Clear;complete
D)  Complete;clear
E)  Complete;concise

Question 8

The receiver initiates the feedback phase.

Accepted Answer

A) True 
 B)False

Question 9

The idea that "managers tend to communicate more with other managers whose offices are close to their office" is represented by which type of communication network?

Accepted Answer

A)  Chain
B)  Wheel
C)  Circle
D)  Groupware
E)  All-channel

Question 10

A manager who has an employee who has not been meeting standards may want to create a ______ in order to have documentation during performance appraisals.

Accepted Answer

A)  Paper mill
B)  Time trial
C)  Database
D)  Paper trail
E)  Time mill

Exam 16: Promoting Effective Communication

A global system of computer networks that is easy to join and is used by employees of organizations around the world to communicate inside and outside their companies is called a(n) :

Correct Answer
verified

Discuss the importance of good communication and its relationship to the organization's competitive advantage.

Correct Answer
verified
Organization can gain a competitive adva...
View Answer

In an all-channel network,group members communicate with others who are similar to them in experiences,beliefs,areas of expertise,background,office location,or even where they sit when the group meets.

Correct Answer
verified

A manager who has an employee who has not been meeting standards may want to create a ______ in order to have documentation during performance appraisals.

Correct Answer
verified

In terms of information flow between managers,a message is when it is easy for the receiver to understand and it is when it contains all of the information that the sender and receiver need in order to reach a common understanding.

Correct Answer
verified

The idea that "managers tend to communicate more with other managers whose offices are close to their office" is represented by which type of communication network?

Correct Answer
verified

Within the organization,communication can and should occur across departments,and up,down and sideways in the organizational hierarchy.

Correct Answer
verified

To be a good listener,a manager should:

Correct Answer
verified

Computer software that enables teams to share information with each other is called:

Correct Answer
verified

The receiver initiates the feedback phase.

Correct Answer
verified

Exam 16: Promoting Effective Communication

A global system of computer networks that is easy to join and is used by employees of organizations around the world to communicate inside and outside their companies is called a(n) :

Correct AnswerverifiedShow Answer

Discuss the importance of good communication and its relationship to the organization's competitive advantage.

Correct AnswerverifiedOrganization can gain a competitive adva...View AnswerShow Answer

In an all-channel network,group members communicate with others who are similar to them in experiences,beliefs,areas of expertise,background,office location,or even where they sit when the group meets.

Correct AnswerverifiedShow Answer

A manager who has an employee who has not been meeting standards may want to create a ______ in order to have documentation during performance appraisals.

Correct AnswerverifiedShow Answer

In terms of information flow between managers,a message is __________ when it is easy for the receiver to understand and it is __________ when it contains all of the information that the sender and receiver need in order to reach a common understanding.

Correct AnswerverifiedShow Answer

The idea that "managers tend to communicate more with other managers whose offices are close to their office" is represented by which type of communication network?

Correct AnswerverifiedShow Answer

Within the organization,communication can and should occur across departments,and up,down and sideways in the organizational hierarchy.

Correct AnswerverifiedShow Answer

To be a good listener,a manager should:

Correct AnswerverifiedShow Answer

Computer software that enables teams to share information with each other is called:

Correct AnswerverifiedShow Answer

The receiver initiates the feedback phase.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Organization can gain a competitive adva...
View Answer

Correct Answer
verified

Correct Answer
verified

In terms of information flow between managers,a message is when it is easy for the receiver to understand and it is when it contains all of the information that the sender and receiver need in order to reach a common understanding.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified