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Exam 11: Process Design and Analysis

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Question 31

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According to Little's law, which of the following can be used to estimate inventory?

A) Process time/Cycle time
B) Throughput rate × Flow time
C) Process velocity/Flow time
D) Set up time/Throughput rate
E) Value-added time/Process velocity

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Question 32

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Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.

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Question 33

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A diamond is conventionally used in a process flowchart to represent a storage area or queue.

Efficiency of a production process is the ratio of the actual output of a process to some standard.

A bottleneck occurs when a stage in a production process is starving.

Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

McDonald's fast-food restaurants use a make-to-order production process.

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Utilization of a production process is the ratio of output to input.

A service operation by its very nature is a make-to-stock type of production process.

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.