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Exam 11: Separating and Retaining Employees

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Question 61

Multiple Choice

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The amount of income linked to each job is called the:

A) pay rank.
B) pay status.
C) pay differential.
D) incentive pay.
E) pay level.

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Question 62

Multiple Choice

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_____ is a process for resolving disagreements by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute.

A) Outplacement counseling
B) Mediation
C) Carve-out
D) Arbitration
E) Peer review

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Question 63

Multiple Choice

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Akira is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following is being experiencing by Akira?

Which of the following is a typical first response in the progressive discipline system?

When employees initiate a turnover,when the organization would prefer to keep them,it is called _____ turnover.

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

The Workers' Adjustment Retraining and Notification Act requires that:

Christina,an employee at Value Depot,regularly is late for work and takes excessive sick days.In this scenario,which of the following types of job withdrawal is being experienced by Christina?

Ricardo reprimanded five of his employees for coming to work drunk after a lunch outing.The next week,Ricardo fired another employee for being drunk at work.The employees under Ricardo can conclude a lack of _____ in dealing with employees being drunk at work.

The open-door policy is an example of an alternative dispute resolution.

Based on the expectation that two people in conflict should first try to arrive at a settlement together,organizations have a policy of making managers available to hear complaints.Typically,the first "open door" is that of the employee's:

People's perception of _____ is their judgment that impartial methods were used to determine the consequences an employee obtains.

When in situations they dislike,employees with positive core self-evaluation tend to:

Devon was recently told by senior management that they expected him to exercise more authority and leadership with his work group.Just two days prior to that,his team told him that while they appreciated the initiative he demonstrated,they expected him to be less authoritative and more democratic in the future.The term that best describes what Devon is experiencing is:

Sean is employed as a supervisor at MaxCharge Industries.He gets fired from his job because he refused to discharge harmful chemicals from MaxCharge into a nearby river.Which of the following is the exception to the employment-at-will doctrine that Sean is likely to choose when he files a wrongful discharge suit?

What is job satisfaction? Describe the components of job satisfaction.

Zahra is an employee at Colorz Inc.She loves gossiping about her colleagues during office hours,which causes her to receive a reprimand by her supervisor.A few days later,the same supervisor fires Gunther,another subordinate,from work for a similar reason.The employees reporting to this supervisor are most likely to conclude the supervisor demonstrates a lack of _____ in dealing with employees who gossip at work.

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

As a predictor of job dissatisfaction,nothing exceeds:

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in: