Question 1

Which activities do production and materials management components perform?

Accepted Answer

A)   Track employee information including payroll,benefits,compensation,performance assessment and assume compliance with the legal requirements of multiple jurisdictions and tax authorities
B)   Handle the various aspects of production planning and execution such as demand forecasting,production scheduling,job cost accounting and quality control
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management
D)   None of the answers is correct

Question 2

Which application's primary business benefits include sales forecasts,sales strategies and marketing campaigns?

Accepted Answer

A)   CRM
B)   SCM
C)   ERP
D)   All of the answers are correct

Question 3

The SYSPRO ERP system used by Southern Engineering Services (SES) covers everything from order entry and production of picking slips through to raising invoices,noting inventory changes and initiating purchase orders for additional stock.The primary business benefits of this system are likely to include:

Accepted Answer

A)   Forecasting,planning,purchasing,material management,warehousing,inventory and distribution
B)   Virus and intrusion detection
C)   Marketing campaigns effectiveness
D)   Customer service effectiveness

Question 4

Who are the primary users of ERP systems?

Accepted Answer

A)   Sales,marketing,customer service
B)   Accounting,finance,logistics and production
C)   Customers,resellers,partners,suppliers and distributors
D)   All of the answers are correct

Question 5

_________________ is software that supports team interaction and dynamics including calendaring,scheduling and video conferencing.

Accepted Answer

A)   Groupware
B)   Database-based workflow systems
C)   Document management systems
D)   Web content management systems

Question 6

Which activities do human resource components perform?

Accepted Answer

A)   Track employee information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B)   Handle the various aspects of production planning and execution such as demand forecasting,production scheduling,job cost accounting and quality control
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management
D)   None of the answers is correct

Question 7

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Accepted Answer

A)   CRM
B)   SCM
C)   ERP
D)   All of the answers are correct

Question 8

Human resource components track ___________ information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.

Accepted Answer

The answer of Human resource components track ___________ information including...

Question 9

Which of the following is an extended ERP component?

Accepted Answer

A)   Business intelligence
B)   e-Business
C)   Customer relationship management
D)   All of the answers are correct

Question 10

Web-based tools that make it easy for users to add,remove and change online content are:

Accepted Answer

A)   Wikis
B)   Instant messaging services
C)   Web conferencing
D)   Knowledge management systems

Question 11

All of the following products are examples of content management systems except:

Accepted Answer

A)   Blackboard
B)   Moodle
C)   Joomla
D)   MS Word

Question 12

Which component is a credit-management feature typically included in?

Accepted Answer

A)   Accounting and finance components
B)   Production and managerial management components
C)   Human resource components
D)   Production and materials management components

Question 13

What is the key word in ERP?

Accepted Answer

A)   Enterprise
B)   Resource
C)   Planning
D)   All of the answers are correct

Question 14

Most of the popular instance messaging applications provide for all of the following features except:

Accepted Answer

A)   File sharing
B)   Instant messaging
C)   Content streaming
D)   Enterprise resource planning functionality

Question 15

____________ ERP components are the extra components that meet the organisational needs not covered by the core components and primarily focus on external operations.

Accepted Answer

The answer of ____________ ERP components are the extra components...

Question 16

Which activities do accounting and finance components perform?

Accepted Answer

A)   Track employee information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B)   Handle the various aspects of production planning and execution such as demand forecasting,production scheduling,job cost accounting and quality control
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management
D)   None of the answers is correct

Question 17

All of the following are advantages of groupware systems except:

Accepted Answer

A)   Facilitating communication (faster,easier,clearer,more persuasive) 
B)   Enabling telecommuniting
C)   Increasing travel costs
D)   Facilitating group problem solving

Question 18

The challenge inherent in ____________________ is figuring out how to recognise,generate,share and manage the knowledge that resides in people's heads.

Accepted Answer

A)   Tacit knowledge
B)   Knowledge management
C)   Explicit knowledge
D)   Shadowing

Question 19

Accounting and finance components manage accounting data and ______________ processes within the enterprise,with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management.

Accepted Answer

The answer of Accounting and finance components manage accounting data...

Question 20

Most organisations today have no choice but to piece their _____,_____ and ERP applications together,since no one vendor can respond to every organisational need.

Accepted Answer

A)   CRM,SCM
B)   CRM,middleware
C)   CRM,EAI
D)   CRM,sales forecast software

Exam 10: Enterprise Resource Planning Collaboration Systems

Which of the following is an extended ERP component?

Correct Answer
verified

Human resource components track ___________ information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.

Correct Answer
verified

Which component is a credit-management feature typically included in?

Correct Answer
verified

The challenge inherent in ____________________ is figuring out how to recognise,generate,share and manage the knowledge that resides in people's heads.

Correct Answer
verified

Web-based tools that make it easy for users to add,remove and change online content are:

Correct Answer
verified

Most organisations today have no choice but to piece their _,_ and ERP applications together,since no one vendor can respond to every organisational need.

Correct Answer
verified

Correct Answer
verified

Which activities do production and materials management components perform?

Correct Answer
verified

_________________ is software that supports team interaction and dynamics including calendaring,scheduling and video conferencing.

Correct Answer
verified

What is the key word in ERP?

Correct Answer
verified

Which activities do accounting and finance components perform?

Correct Answer
verified

____________ ERP components are the extra components that meet the organisational needs not covered by the core components and primarily focus on external operations.

Correct Answer
verified

Which activities do human resource components perform?

Correct Answer
verified

Which application's primary business benefits include sales forecasts,sales strategies and marketing campaigns?

Correct Answer
verified

Accounting and finance components manage accounting data and ______________ processes within the enterprise,with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management.

Correct Answer
verified

All of the following products are examples of content management systems except:

Correct Answer
verified

All of the following are advantages of groupware systems except:

Correct Answer
verified

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Correct Answer
verified

Who are the primary users of ERP systems?

Correct Answer
verified

Most of the popular instance messaging applications provide for all of the following features except:

Correct Answer
verified

Exam 10: Enterprise Resource Planning Collaboration Systems

Which of the following is an extended ERP component?

Correct AnswerverifiedShow Answer

Human resource components track ___________ information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.

Correct AnswerverifiedShow Answer

Which component is a credit-management feature typically included in?

Correct AnswerverifiedShow Answer

The challenge inherent in ____________________ is figuring out how to recognise,generate,share and manage the knowledge that resides in people's heads.

Correct AnswerverifiedShow Answer

Web-based tools that make it easy for users to add,remove and change online content are:

Correct AnswerverifiedShow Answer

Most organisations today have no choice but to piece their _____,_____ and ERP applications together,since no one vendor can respond to every organisational need.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which activities do production and materials management components perform?

Correct AnswerverifiedShow Answer

_________________ is software that supports team interaction and dynamics including calendaring,scheduling and video conferencing.

Correct AnswerverifiedShow Answer

What is the key word in ERP?

Correct AnswerverifiedShow Answer

Which activities do accounting and finance components perform?

Correct AnswerverifiedShow Answer

____________ ERP components are the extra components that meet the organisational needs not covered by the core components and primarily focus on external operations.

Correct AnswerverifiedShow Answer

Which activities do human resource components perform?

Correct AnswerverifiedShow Answer

Which application's primary business benefits include sales forecasts,sales strategies and marketing campaigns?

Correct AnswerverifiedShow Answer

Accounting and finance components manage accounting data and ______________ processes within the enterprise,with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management.

Correct AnswerverifiedShow Answer

All of the following products are examples of content management systems except:

Correct AnswerverifiedShow Answer

All of the following are advantages of groupware systems except:

Correct AnswerverifiedShow Answer

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Correct AnswerverifiedShow Answer

Who are the primary users of ERP systems?

Correct AnswerverifiedShow Answer

Most of the popular instance messaging applications provide for all of the following features except:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Most organisations today have no choice but to piece their _,_ and ERP applications together,since no one vendor can respond to every organisational need.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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