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Which part of the value chain acquires raw materials and manufactures,delivers,markets,sells,and provides after-sales services?


A) Primary value activities
B) Secondary value activities
C) Support value activities
D) None of the above

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Supplier power is high when buyers have ________ choices of whom to buy from and low when their choices are many.


A) more
B) few
C) many
D) too many

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B

Which of the following is considered information?


A) Quantity sold
B) Date sold
C) Best selling item by month
D) All of the above

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Which of the following companies uses the broad cost leadership strategy?


A) Hyundai
B) Audi
C) Kia
D) Tesla

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The three generic strategies are broad _____________ approaches that organizations fall under.

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What is a competitive advantage?


A) A product that an organization's customers place a lesser value on than similar offerings from a competitor
B) A product or service that an organization's customers value more highly than similar offerings from a supplier
C) A service that an organization's customers place a lesser value on than similar offerings from a supplier
D) A product or service that an organization's customers place a greater value on than similar offerings from a competitor

Correct Answer

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Which of the following is Hummer using as its generic strategy?


A) Broad cost leadership
B) Broad differentiation
C) Focused cost leadership
D) Focused differentiation

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Who is responsible for ensuring the ethical and legal use of information within an organization?


A) CIO
B) CTO
C) CPO
D) CSO

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What is high when competition is fierce in a market and low when competition is more complacent?


A) Buyer power
B) Supplier power
C) Threat of substitute products or services
D) Rivalry among existing competitors

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D

A first mover advantage occurs when an organization can significantly impact its market share by being the first to market with a __________ advantage.

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In telephone industry,the local number portability (LNP)feature decreases the threat of substitute products.

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Job titles,roles,and responsibilities do not differ from organization to organization.

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False

What is the name of a company's internal IT department?


A) Management information systems (MIS)
B) Information systems (IS)
C) Information technology (IT)
D) All of the above

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Which of the following represents buyer power in Porter's Five Forces Model?


A) Low when buyers have many choices of whom to buy from and high when their choices are few
B) High when buyers have many choices of whom to buy from and low when their choices are few
C) Low when buyers have many customers of whom to buy from and low when their customers are few
D) High when buyers have many customers of whom to buy from and low when their customers are few

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____________ is "actionable information" which is used for decision making.

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Why do students need to study information technology?


A) Information technology is everywhere in business
B) Information technology is rarely discussed in business magazines
C) Information technology is rarely used in organizations
D) Information technology is found in only a few businesses

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The Five Forces Model,the three generic strategies,and value chain analysis are all methods by which organizations can assess their competitive advantage.

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Which of the following companies uses the broad differentiation strategy?


A) Hyundai
B) Audi
C) Kia
D) Tesla

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Explain value chains and the differences between primary and support value activities.

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Value chain approach views an organizati...

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Which of the following is not one of Thomas Friedman's 10 forces that flattened the world?


A) Netscape IPO
B) Fall of the Berlin wall
C) Microsoft IPO
D) Wireless

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