Question 1

During the analyzing part of the prewriting phase, you must first determine the ____________________ of your message.

Accepted Answer

The answer of During the analyzing part of the prewriting...

Question 2

The first phase of the 3-x-3 writing process includes ____________________, anticipating, and adapting.

Accepted Answer

The answer of The first phase of the 3-x-3 writing...

Question 3

Which of the following sentences uses conversational, middle-level diction?

Accepted Answer

A)   Hey, dude! UR not gonna believe this! Come by 2C me B4 you leave 2day.
B)   Salutations! I deem it possible that you will be perplexed by what has transpired on this very day. Please approach my office to confer with me before you depart for the present day.
C)   Hello! You will not believe what I just learned. Drop by my office before you leave today to discuss it.
D)   All of these sentences use conversational, middle-level diction.

Question 4

List five communication channels and describe when each would be most appropriate.

Accepted Answer

Student answers will vary but should inc...

Question 5

You have to deliver confidential information to a client.What is the best communication channel to use?

Accepted Answer

A)   Fax
B)   E-mail
C)   Letter
D)   Voice-mail message

Question 6

How is business writing different from academic writing? What are the goals of each type of writing?

Accepted Answer

Student answers will vary.
Business writ...

Question 7

Nicole is putting together the results of a month-long study containing complex data on employee satisfaction.Which communication channel will she most likely use?

Accepted Answer

A)   Memo
B)   E-mail
C)   Fax
D)   Report

Question 8

Technical or specialized terms used by and familiar to professionals in a particular field such as insurance, law, or medicine are called ____________________.

Accepted Answer

The answer of Technical or specialized terms used by and...

Question 9

The third phase of the writing process involves revising, proofreading, and evaluating your message.

Accepted Answer

A) True 
 B)False

Question 10

Employee evaluations should contain

Accepted Answer

A)   an assessment of traits such as a person's reliability.
B)   negative statements about the employee even if they cannot be substantiated.
C)   information about specific incidents, such as "working effectively with a team to produce a ten-page proposal."
D)   All of these choices

Question 11

You need to make a decision by the end of the day is an example of sentence that uses a positive tone.

Accepted Answer

A) True 
 B)False

Question 12

Because jargon can be confusing, it should never be used in business writing.

Accepted Answer

A) True 
 B)False

Question 13

Team-written documents and presentations are standard in most organizations because collaboration produces a better product.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about business writing is least accurate?

Accepted Answer

A)   Business writing is different from writing done in high school and college classes.
B)   When writing business documents, quantity enhances quality.
C)   Business writers should have a definite purpose to fulfill in each message.
D)   Business writing should be focused on the reader.

Question 15

Instant messages, e-mail messages, business letters, memos, and reports are most effective when they use a formal tone.

Accepted Answer

A) True 
 B)False

Exam 4: Planning Business Messages

Technical or specialized terms used by and familiar to professionals in a particular field such as insurance, law, or medicine are called ____________________.

Correct Answer
verified

You need to make a decision by the end of the day is an example of sentence that uses a positive tone.

Correct Answer
verified

Team-written documents and presentations are standard in most organizations because collaboration produces a better product.

Correct Answer
verified

Because jargon can be confusing, it should never be used in business writing.

Correct Answer
verified

List five communication channels and describe when each would be most appropriate.

Correct Answer
verified
Student answers will vary but should inc...
View Answer

How is business writing different from academic writing? What are the goals of each type of writing?

Correct Answer
verified
Student answers will vary.
Business writ...
View Answer

During the analyzing part of the prewriting phase, you must first determine the ____________________ of your message.

Correct Answer
verified

Nicole is putting together the results of a month-long study containing complex data on employee satisfaction.Which communication channel will she most likely use?

Correct Answer
verified

Which of the following sentences uses conversational, middle-level diction?

Correct Answer
verified

The first phase of the 3-x-3 writing process includes ____________________, anticipating, and adapting.

Correct Answer
verified

Which of the following statements about business writing is least accurate?

Correct Answer
verified

Instant messages, e-mail messages, business letters, memos, and reports are most effective when they use a formal tone.

Correct Answer
verified

The third phase of the writing process involves revising, proofreading, and evaluating your message.

Correct Answer
verified

You have to deliver confidential information to a client.What is the best communication channel to use?

Correct Answer
verified

Employee evaluations should contain

Correct Answer
verified

Exam 4: Planning Business Messages

Technical or specialized terms used by and familiar to professionals in a particular field such as insurance, law, or medicine are called ____________________.

Correct AnswerverifiedShow Answer

You need to make a decision by the end of the day is an example of sentence that uses a positive tone.

Correct AnswerverifiedShow Answer

Team-written documents and presentations are standard in most organizations because collaboration produces a better product.

Correct AnswerverifiedShow Answer

Because jargon can be confusing, it should never be used in business writing.

Correct AnswerverifiedShow Answer

List five communication channels and describe when each would be most appropriate.

Correct AnswerverifiedStudent answers will vary but should inc...View AnswerShow Answer

How is business writing different from academic writing? What are the goals of each type of writing?

Correct AnswerverifiedStudent answers will vary.Business writ...View AnswerShow Answer

During the analyzing part of the prewriting phase, you must first determine the ____________________ of your message.

Correct AnswerverifiedShow Answer

Nicole is putting together the results of a month-long study containing complex data on employee satisfaction.Which communication channel will she most likely use?

Correct AnswerverifiedShow Answer

Which of the following sentences uses conversational, middle-level diction?

Correct AnswerverifiedShow Answer

The first phase of the 3-x-3 writing process includes ____________________, anticipating, and adapting.

Correct AnswerverifiedShow Answer

Which of the following statements about business writing is least accurate?

Correct AnswerverifiedShow Answer

Instant messages, e-mail messages, business letters, memos, and reports are most effective when they use a formal tone.

Correct AnswerverifiedShow Answer

The third phase of the writing process involves revising, proofreading, and evaluating your message.

Correct AnswerverifiedShow Answer

You have to deliver confidential information to a client.What is the best communication channel to use?

Correct AnswerverifiedShow Answer

Employee evaluations should contain

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary but should inc...
View Answer

Correct Answer
verified
Student answers will vary.
Business writ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified