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Employee involvement mainly refers to controlling resources for one's own job.

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Incubation and verification are:


A) stages of the creative process
B) elements of bounded rationality
C) elements of the MARS model.
D) problems with team decision making.
E) two forms of influence in organizations.

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The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:


A) implicit favourite.
B) bounded rationality.
C) intuition.
D) nonprogrammed decision making
E) prospect theory effect.

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Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

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The rational choice paradigm states that effective decision makers begin at any step in the model.

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A committee of employees developed a process whereby they would choose a new office-cleaning firm from the six companies that tendered proposals for the contract.The process involved carefully assessing each firm on the four factors that were most important (e.g.cost) ,weighting the importance of each factor and then choosing the firm with the highest score.This decision-making activity potentially minimizes problems with:


A) production blocking
B) constructive conflict
C) satisficing
D) problem identification
E) this process has no value in decision making and is discouraged in the textbook

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Which of the following is a creative practice?


A) Asking people unfamiliar with the issue to explore the problem with you.
B) Looking through the notes and files of past projects.
C) Performing morphological analysis.
D) All of these statements improve creativity.
E) None of these statements improves creativity

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Decision makers can discover blind spots in problem identification by discussing the situation with other people.

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Decision makers tend to rely on their implicit favourite when:


A) they are trying to determine the most appropriate decision style.
B) they evaluate decision alternatives.
C) they want to avoid escalation of commitment.
D) they want to make more creative decisions.
E) they don't have any alternatives to choose from,yet still want to make a decision.

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Creativity is related to both the characteristics of creative people and the situation in which they work.

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The optimum level of employee involvement depends on the situation.

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A higher rather than lower level of employee involvement is preferable when:


A) management and employees possess the same information regarding the problem.
B) the problem relates to a nonprogrammed decision.
C) employees goals and norms conflict with the organization's objectives.
D) employees are likely to disagree with each other regarding the preferred solution.
E) all of these conditions exist.

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A decision maker's need to justify their decision tends to cause:


A) more ethical decisions.
B) escalation of commitment.
C) creative decisions.
D) the decision maker to look for more alternatives.
E) All of these statements are correct.

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Creative Finance Ltd wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems.Describe three types of activities that encourage creativity,including a specific example of what might be done in each practice.

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The three main types of creative practic...

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Selecting the best decision alternative tends to be more difficult when organizational goals:


A) are unknown
B) are ambiguous
C) conflict with each other
D) are not fully agreed upon by those participating in the decision
E) all of these statements are correct

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Decision makers have a need to reduce uncertainty,so they tend to focus on solutions before fully understanding the problem.

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Employees tend to be more creative when they:


A) avoid risk-taking.
B) enjoy abiding by rules and status.
C) have a high need for social approval.
D) value obedience to their bosses.
E) have none of these characteristics.

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The highest level of employee involvement should occur when the problem is structured (i.e.it is a programmed decision).

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Escalation of commitment may be corrected by ensuring that those involved in choosing decision alternatives are also responsible for evaluating the implemented solution.

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Escalation of commitment can be minimized by ensuring that:


A) there are ready-made alternatives to resolve the problem.
B) those who choose the decision are different from those who implement and evaluate it.
C) the team leader has strong opinions about the preferred options.
D) organizational goals are relatively ambiguous.
E) the person who makes the decision is also responsible for terminating the project.

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