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Exam 11: Process Design and Analysis

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Question 31

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A service operation by its very nature is a make-to-stock type of production process.

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Question 32

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The ratio of output to input is called ____________.

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productivity
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Question 33

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Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.

Buffering in a production process refers to a storage area between stages of production activity where output of a stage is placed prior to being used in a "downstream" stage.

Blocking in production processes is when activities in a stage must continue because there is no place to deposit completed items.

A rectangle is conventionally used in a process flowchart to represent a task or operation.

A process flowchart uses which of the following symbols to represent tasks or operations in a flow diagram?

According to Little's law, which of the following ratios is used to find flow time?

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

Process velocity is the ratio of the total throughput time to the value added time.

A process flowchart uses which of the following symbols to represent storage areas or queues in a flow diagram?

Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.

Which of the following best describes the term "cycle time"?

An advantage of a make-to-stock process is which of the following?

To reduce process throughput time, you might try which of the following actions?

According to Little's law, which of the following can be used to estimate inventory?

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.