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Exam 7: Networks, Telecommunications, and Wireless Computing

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Question 61

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One of the three basic attributes of a successful ERP project is overall __________.

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Question 62

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According to Gartner Research, the average __________ rate for an ERP project is 66 percent.

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Question 63

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ERP systems are full of technical jargon, which is why employee __________ is one of the hidden costs associated with ERP implementation.

E-logistics manages the transportation and storage of goods.

Most organizations manage their relationships with customers by setting ___________ limits.

Human resource components have the ability to identify employees that are likely to ________ the company.

Successful ERP projects share all of the following basic attributes except:

Innovation is the introduction of new equipment or methods.

Describe the three primary components found in core enterprise resource planning.

Product profitability analysis is a feature that is available in the:

Shell Canada's ERP solution provides an integrated Web-based service order, invoicing, and payment submission system.

Business intelligence, customer relationship management, supply chain management, and __________ are the four most common extended ERP components.

Large-scale vendors are attempting to enter the __________ market.

Sales, marketing, and customer service are the primary users of ______ systems.

Business intelligence is both a core and extended ERP component.

SCM, CRM, and ERP are all extended ERP components.

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns?

Production and materials management is a core ERP component.

An ERP's main purpose is to provide support and __________ to a business process.

___________ vendors also provide SCM.