Question 1

What is at the heart of any ERP system?

Accepted Answer

A)  information
B)  employees
C)  customers
D)  database

Question 2

Which question below represents a CRM predicting technology question?

Accepted Answer

A)  Why did sales not meet forecasts?
B)  What customers are at risk of leaving?
C)  What is the total revenue by customer?
D)  All of these are correct.

Question 3

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Accepted Answer

A) True 
 B)False

Question 4

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Accepted Answer

A) True 
 B)False

Question 5

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Accepted Answer

A) True 
 B)False

Question 6

What is RFID?

Accepted Answer

A)  a process that builds-layer by layer in an additive process-a three dimensional solid object from a digital model
B)  the use of electronic tags and labels to identify objects wirelessly over short distances
C)  unmanned aircraft that can fly autonomously, or without a human
D)  the focus on creating artificial intelligence devices that can move and react to sensory input

Question 7

What uses electronic tags and labels to identify objects wirelessly over short distances?

Accepted Answer

A)  3D Printing
B)  robotics
C)  drones
D)  RFID

Question 8

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

Accepted Answer

A) True 
 B)False

Question 9

What is the purchasing of goods and services to meet the needs of the supply chain?

Accepted Answer

A)  procurement
B)  logistics
C)  materials management
D)  bullwhip effect

Question 10

Which activities do accounting and finance components perform?

Accepted Answer

A)  track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B)  handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
C)  manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D)  None of these are correct.

Question 11

Which activities do human resource components perform?

Accepted Answer

A)  track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B)  handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
C)  manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
D)  None of these are correct.

Question 12

What are several different types of software that sit between and provide connectivity for two or more software applications?

Accepted Answer

A)  enterprise systems
B)  enterprise application integration
C)  middleware
D)  enterprise application integration middleware

Question 13

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

Accepted Answer

A) True 
 B)False

Question 14

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

Accepted Answer

A) True 
 B)False

Question 15

Describe supply chain management along with its impact on business.

Accepted Answer

A supply chain consists of all parties i...

Question 16

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Accepted Answer

A) True 
 B)False

Question 17

The goal of ERP is to integrate all of the organizational systems into one fully functioning, high-performance system that is capable of meeting all business needs and user requirements.Of course, this goal is incredibly difficult to achieve because businesses and technologies experience rapid change, and ERP must support mobility, cloud, SaaS, and tiered architectures.

Accepted Answer

A) True 
 B)False

Question 18

What is an application integration?

Accepted Answer

A)  the integration of a company's existing management information systems
B)  the integration of data from multiple sources, which provides a unified view of all data
C)  the information entered into a given system automatically to all downstream systems and processes
D)  the information entered into a given system automatically to all upstream systems and processes

Question 19

Which of the following is one of the business areas of supply chain management?

Accepted Answer

A)  logistics
B)  procurement
C)  materials management
D)  All of these are correct.

Question 20

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Accepted Answer

A)  3D Printing
B)  robotics
C)  drones
D)  RFID

Exam 8: Enterprise Applications: Business Communications

Describe supply chain management along with its impact on business.

Correct Answer
verified
A supply chain consists of all parties i...
View Answer

What is at the heart of any ERP system?

Correct Answer
verified

What uses electronic tags and labels to identify objects wirelessly over short distances?

Correct Answer
verified

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

Correct Answer
verified

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Correct Answer
verified

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

Correct Answer
verified

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Correct Answer
verified

Correct Answer
verified

What is the purchasing of goods and services to meet the needs of the supply chain?

Correct Answer
verified

Which activities do accounting and finance components perform?

Correct Answer
verified

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Correct Answer
verified

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Correct Answer
verified

Which question below represents a CRM predicting technology question?

Correct Answer
verified

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

Correct Answer
verified

Which activities do human resource components perform?

Correct Answer
verified

What is an application integration?

Correct Answer
verified

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Correct Answer
verified

Which of the following is one of the business areas of supply chain management?

Correct Answer
verified

What is RFID?

Correct Answer
verified

What are several different types of software that sit between and provide connectivity for two or more software applications?

Correct Answer
verified

Exam 8: Enterprise Applications: Business Communications

Describe supply chain management along with its impact on business.

Correct AnswerverifiedA supply chain consists of all parties i...View AnswerShow Answer

What is at the heart of any ERP system?

Correct AnswerverifiedShow Answer

What uses electronic tags and labels to identify objects wirelessly over short distances?

Correct AnswerverifiedShow Answer

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

Correct AnswerverifiedShow Answer

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Correct AnswerverifiedShow Answer

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

Correct AnswerverifiedShow Answer

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is the purchasing of goods and services to meet the needs of the supply chain?

Correct AnswerverifiedShow Answer

Which activities do accounting and finance components perform?

Correct AnswerverifiedShow Answer

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Correct AnswerverifiedShow Answer

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Correct AnswerverifiedShow Answer

Which question below represents a CRM predicting technology question?

Correct AnswerverifiedShow Answer

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

Correct AnswerverifiedShow Answer

Which activities do human resource components perform?

Correct AnswerverifiedShow Answer

What is an application integration?

Correct AnswerverifiedShow Answer

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Correct AnswerverifiedShow Answer

Which of the following is one of the business areas of supply chain management?

Correct AnswerverifiedShow Answer

What is RFID?

Correct AnswerverifiedShow Answer

What are several different types of software that sit between and provide connectivity for two or more software applications?

Correct AnswerverifiedShow Answer

Correct Answer
verified
A supply chain consists of all parties i...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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