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Before setting objectives for advertising and promotion,an organization should:


A) conduct a situation analysis to identify marketing and promotional issues facing the firm
B) develop its media objectives
C) develop creative objectives
D) develop communication goals
E) create a creative mission statement

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Financially oriented managers who view marketing communications as an expense rather than an investment are likely to prefer _____ objectives for advertising and other promotional areas.


A) sales-oriented
B) communication
C) positioning
D) image
E) functional

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When using the competitive parity budgeting method,the firm:


A) matches its share of total industry advertising expenditures to its market share
B) spends as much as it can
C) allocates some portion of planned sales for the period to advertising
D) spends the same total amount as its major competitors spend
E) bases its advertising and promotion expenditures on sales

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In addition to advertising and promotion,_____ might also influence a company's sales.


A) product quality
B) price
C) economic factors
D) distribution
E) all of the above

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A marketing firm decides to purchase media time in an attempt to sell its new product.After purchasing approximately $1 million dollars of time,it has noticed no impact on the sales of the product.However,at $3 million,a substantial increase is shown.This might best be explained by:


A) arbitrary allocation
B) the objective and task method
C) competitive parity
D) an S-shaped response
E) rapidly diminishing returns

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Why might a small company with limited resources NOT want to use the DAGMAR approach to setting objectives?


A) DAGMAR does not support the use of communications objectives.
B) DAGMAR requires managers to use more subjectivity in setting objectives than other methods.
C) Small companies are unlikely to want to spend money on marketing research to develop benchmark measures and track advertising effects.
D) Small companies often cannot identify their real target audience.
E) All of the above are reasons why a small company with limited resources may not want to use the DAGMAR approach to setting objectives.

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According to Robert Steiner,which of the following terms is essentially synonymous with contribution margin?


A) total revenue generated by a product
B) net worth
C) financial optimization
D) marginal analysis
E) total profit generated by a product

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Managers who use the communications effects pyramid to set objectives believe:


A) lower-level objectives such as purchase and reuse form the foundation of the communications program
B) the foundation of the communications program is set by accomplishing lower-level objectives such as awareness,knowledge,and comprehension
C) advertising and promotion should first accomplish lower-level objectives such as trial and purchase
D) advertising and promotion should first accomplish higher-order objectives such as trial and purchase and then create awareness and brand knowledge
E) advertising and promotion cannot accomplish lower-order objectives

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_____ objectives are types of objectives that are usually stated in terms of specific,measurable outcomes such as sales volume,market share,or return on investment.


A) Sales
B) Marketing
C) Communication
D) Advertising
E) Organizational

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The _____ function model is based on the microeconomics law of diminishing returns.


A) concave-upward
B) S-shaped demand
C) S-shaped response
D) marginal utility
E) concave-downward

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A company in the process of allocating its budget would use syndicated services like A.C.Nielsen and Dun & Bradstreet to estimate:


A) market share goals
B) market potential
C) consumer trends
D) achievable economies of scale
E) all of the above

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Defining the communications objectives to be accomplished and estimating the costs associated with the performance of the necessary strategies and activities are steps in the _____ method of budgeting.


A) competitive parity
B) payout planning
C) ROI
D) return on investment
E) objective and task

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Which of the following statements best describes the relationship between marketing and communications objectives?


A) Marketing objectives and communications objectives are synonymous.
B) Marketing objectives evolve from communication objectives.
C) Communications objectives are derived from marketing objectives.
D) For a successful campaign,communications objectives can be developed before or after the development of marketing objectives.
E) There is no relationship between the two.

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The _____ budgetary allocation method is designed to promote stability and minimize marketing warfare as well as taking advantage of the collective wisdom of the industry.


A) ROI
B) arbitrary allocation
C) percentage of sales
D) competitive parity
E) objective and task

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The concave-downward function model is based on:


A) the microeconomics law of diminishing returns
B) the economic law of supply and demand
C) price elasticity of demand quotients
D) the change in contribution margins as item price is changed
E) perceptual mapping results

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To be effective,marketing objectives need to be:


A) reasonable and attainable
B) erudite and challenging
C) philosophical and fungible
D) long-term and qualitative
E) all of the above

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The S-shaped response function implies that:


A) initial advertising expenditures will have little impact on sales
B) advertising expenditures will have major impact on sales
C) sales effects will follow the microeconomic law of diminishing returns
D) sales will immediately increase then decrease
E) sales will immediately decrease then increase

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The more specific the firm's advertising objectives,the:


A) easier it becomes to measure advertising effectiveness
B) more difficult it is for competitor's advertising to be effective
C) easier it is to measure the advertising-sales response function
D) smaller the funding needed to meet advertising goals
E) more difficult it is for a competitor to use competitive parity budgeting

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In January 2003,Philip-Morris Companies,Inc.,and Kraft Foods became the Altria Group.The name change reflected the fact the company has changed itself structurally,behaviorally,and culturally.The new name was designed to focus attention on the company's superior performance,financial strength,and its commitment to integrity and corporate responsibility.Which of the following statements about the communications objectives the company would have used as part of this repositioning strategy is true?


A) The communications objectives established with this strategy would need to be abstract.
B) It would be impossible for the company to have any benchmark measures for determining whether it reached its communications objectives.
C) A communications objective concerning the repositioning of the Altria Group would take longer to accomplish than an objective designed to create brand awareness.
D) The target audience could not be specifically defined in the communications objective.
E) Quantitative benchmarks would be impossible due to the fact the Altria Group markets new products.

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Which of the following is at the top of the communication effects pyramid?


A) awareness
B) knowledge
C) liking
D) preference
E) purchase/repurchase

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