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Disney's Yield Management System (YMS)implemented fixed pricing strategy, based on understanding, anticipating, and influencing consumer behaviour to maximize revenue.

A) True
B) False

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Exception reports show a greater level of detail than is included in routine reports.

A) True
B) False

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The ____________ process originates in the sales department and ends in the accounting department.


A) procurement
B) fulfillment
C) production
D) None of the choices are correct

E) A) and D)
F) A) and C)

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_____ reports include only information that falls outside certain threshold standards.


A) Ad hoc
B) Routine
C) Exception
D) Detailed
E) Key indicator

F) D) and E)
G) C) and E)

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_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.


A) Functional area information systems
B) Supply chain management systems
C) Transaction processing systems
D) Office automation systems
E) ERP II systems

F) A) and D)
G) B) and E)

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A company that implements an ERP system must rework their business processes to meet the procedures established by their ERP systems to gain significant benefits.

A) True
B) False

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When the chief financial officer of a company wants a report on business units which have spent 10 percent more than their allotted budget, she would be requesting which type of report?


A) Ad hoc
B) Routine
C) Exception
D) Detailed
E) Key indicator

F) None of the above
G) A) and B)

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Describe the various reports that can be obtained from functional area information systems.

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Functional area information systems can ...

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Financial management, operations management, and human resource management are extended ERP modules.

A) True
B) False

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Explain how information systems for accounting and finance support an organization.

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Information systems for accounting and f...

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Information silos were particularly efficient when business processes crossed functional boundaries in an organization.

A) True
B) False

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_____ reports contain special information not found in routine reports.


A) Ad hoc
B) Summary
C) Drill-down
D) Key-indicator
E) Exception

F) D) and E)
G) A) and C)

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Which of the following was not included in early ERP systems?


A) Sales and Marketing
B) Inventory Control
C) Order Entry
D) Distribution
E) Raw materials management

F) B) and C)
G) None of the above

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Which of the following is false?


A) Corporate data is supplied by Transaction processing systems.
B) Information systems are only used by large organizations.
C) Reports from information systems are used in all levels of the organization.
D) Data from TPS systems feeds ERP systems.
E) Information systems within an organization support internal and external processes.

F) A) and B)
G) B) and C)

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Differentiate between transaction processing systems and functional area information systems.

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Transaction processing systems (TPS) and...

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Calculating and crediting interest to your savings account at your bank once a month, it is called a:


A) Process
B) Function
C) Calculation
D) Transaction
E) Decision

F) None of the above
G) C) and D)

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The ______________ process originates in the warehouse and ends in the accounting department.


A) procurement
B) fulfillment
C) production
D) None of the above

E) C) and D)
F) B) and C)

Correct Answer

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Which of the following is false?


A) ERP systems are an evolution of functional area information systems.
B) ERP systems look the same to users as functional area information systems.
C) ERP systems have much the same functionality as functional area information systems.
D) ERP systems produce the same reports as functional area information systems.
E) ERP systems use the same data as functional area information systems.

F) C) and D)
G) B) and E)

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Source data automation involves collecting data from sensors.

A) True
B) False

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Best practices are the most successful solutions or problem-solving methods for achieving a business objective.

A) True
B) False

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