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Exam 2: Global E-Business and Collaboration

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Question 31

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Identify the different types of systems used for the different levels of management in a business.

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The types of information systems used fo...

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Question 32

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Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

A) ESS
B) TPS
C) MIS
D) DSS

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Question 33

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Most MISs use sophisticated mathematical models or statistical techniques.

Describe at least two benefits of using enterprise systems.

Operational-level manufacturing systems deal with the firm's long-term manufacturing goals,such as where to locate a new plant.

The three principal levels of hierarchies within a business organization are:

Executive support systems are information systems that support the:

Management information systems primarily support nonroutine decision making.

Supply chain management systems are more externally oriented than enterprise systems.

Instant messaging,videoconferencing,and shared screens are all examples of ________ collaboration tools.

Development and support services for a firm's business systems are provided by:

Which of the following tools is not one of the 15 most important types of collaboration software tools?

Key forces in a business's immediate environment include:

Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years?

End users are representatives of departments outside of the information systems group for whom applications are developed.

Decision-support systems often use information from external sources.

ESSs are designed to incorporate data about external events,but they also draw summarized information from internal MIS and DSS.

You are consulting on software purchases for a young translation agency,whose headquarters are in New Jersey,but who works with translators located globally.Headquarters needs to share documents with translators,and groups of translators working on the same documents also need to communicate with each other,in real time if possible,as many people are working in different time zones.(1)What is your process for determining the most appropriate collaboration software.(2)And in this particular case,what features will you be looking for?

A hotel reservation system is a typical example of a management information system.

Which type of system would you use to determine the five suppliers with the worst record in delivering goods on time?