Question 1

List and explain the five ways that intranets can reflect and influence organizational culture.

Accepted Answer

1.Their scope.Intranets with a narrow sc...

Question 2

Outer layers of culture are harder to change than inner layers.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an outer layer of organizational culture?

Accepted Answer

A)   core ideologies
B)   fundamental values
C)   marketing strategies
D)   none of these

Question 4

__________ conflict management norms resolve conflict in a cooperative manner,whereas ___________ conflict management norms resolve conflict competitively.

Accepted Answer

A)   Active, passive
B)   Passive, active
C)   Agreeable, disagreeable
D)   Disagreeable, agreeable

Question 5

What term refers to a professional discussion of an event that enables discovery of what happened,why it happened,and how to sustain strengths and improve on weaknesses?

Accepted Answer

A)   performance evaluation
B)   after action review
C)   productivity evaluation
D)   post-hoc study

Question 6

To convert the parties affected by a change into supporters of the change,the communication message should incorporate five components.Which of the following is NOT one of them?

Accepted Answer

A)   list of risks related to the change
B)   information about the need to change
C)   personal valence that it is in our best interest to change
D)   information that those affected are behind the change

Question 7

What are the four phases in the change process proposed by Kurt Lewin?

Accepted Answer

diagnosis,...

Question 8

Identify,define,and discuss at least five barriers to change.Use examples.

Accepted Answer

Habits.All organizations,just like peopl...

Question 9

High-quality relationships in which employees feel psychologically safe enables organizational members to engage in learning from failures.

Accepted Answer

A) True 
 B)False

Question 10

Organizational cultures evolve and change very rapidly.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT true about after action reviews?

Accepted Answer

A)   They are intended to assign credit and blame.
B)   They occur for both successes and failures.
C)   They can occur after a project is completed.
D)   They can occur after an important milestone during a project.

Question 12

Resistance to change can happen in the form of strikes or walkouts.

Accepted Answer

A) True 
 B)False

Question 13

Resistance to change can take the form of which of the following?

Accepted Answer

A)   absenteeism
B)   turnover
C)   formal complaints
D)   all of these

Question 14

A more centralized,heavily edited and filtered site reflects a culture in which information flows______ freely and employee contributions are _______valued.

Accepted Answer

A)   more, more
B)   less, less
C)   more, less
D)   less, more

Question 15

What term refers to a planned effort to increase an organization's long-term effectiveness?

Accepted Answer

A)   organization development
B)   organization vision
C)   organization learning
D)   organization structure

Question 16

At Quicken Loans,CEO Bill Emerson believes that,"Great companies create a culture where everyone believes _______________..."

Accepted Answer

A)   they are the best
B)   we're all in this together
C)   their job is the most important
D)   recognition is necessary

Question 17

Employees should not participate in the diagnosis and planning phases of organizational change.

Accepted Answer

A) True 
 B)False

Question 18

To convert the parties affected by a change into supporters of the change,the communication message should incorporate information about which of the following?

Accepted Answer

A)   the need for change
B)   those affected being behind the change
C)   the appropriateness of the change
D)   all of these

Question 19

Different areas of an organization can have different cultures.

Accepted Answer

A) True 
 B)False

Question 20

A culture of inclusion helps leverage the potential benefits of diversity.

Accepted Answer

A) True 
 B)False

Exam 15: Organizational Culture and Organizational Change

Outer layers of culture are harder to change than inner layers.

Correct AnswerverifiedShow Answer

Resistance to change can take the form of which of the following?

Correct AnswerverifiedShow Answer

List and explain the five ways that intranets can reflect and influence organizational culture.

Correct Answerverified1.Their scope.Intranets with a narrow sc...View AnswerShow Answer

Different areas of an organization can have different cultures.

Correct AnswerverifiedShow Answer

Employees should not participate in the diagnosis and planning phases of organizational change.

Correct AnswerverifiedShow Answer

Which of the following is an outer layer of organizational culture?

Correct AnswerverifiedShow Answer

High-quality relationships in which employees feel psychologically safe enables organizational members to engage in learning from failures.

Correct AnswerverifiedShow Answer

To convert the parties affected by a change into supporters of the change,the communication message should incorporate information about which of the following?

Correct AnswerverifiedShow Answer

Which of the following is NOT true about after action reviews?

Correct AnswerverifiedShow Answer

What term refers to a professional discussion of an event that enables discovery of what happened,why it happened,and how to sustain strengths and improve on weaknesses?

Correct AnswerverifiedShow Answer

Identify,define,and discuss at least five barriers to change.Use examples.

Correct AnswerverifiedHabits.All organizations,just like peopl...View AnswerShow Answer

A more centralized,heavily edited and filtered site reflects a culture in which information flows______ freely and employee contributions are _______valued.

Correct AnswerverifiedShow Answer

What are the four phases in the change process proposed by Kurt Lewin?

Correct Answerverifieddiagnosis,...View AnswerShow Answer

To convert the parties affected by a change into supporters of the change,the communication message should incorporate five components.Which of the following is NOT one of them?

Correct AnswerverifiedShow Answer

A culture of inclusion helps leverage the potential benefits of diversity.

Correct AnswerverifiedShow Answer

Resistance to change can happen in the form of strikes or walkouts.

Correct AnswerverifiedShow Answer

Organizational cultures evolve and change very rapidly.

Correct AnswerverifiedShow Answer

At Quicken Loans,CEO Bill Emerson believes that,"Great companies create a culture where everyone believes _______________..."

Correct AnswerverifiedShow Answer

__________ conflict management norms resolve conflict in a cooperative manner,whereas ___________ conflict management norms resolve conflict competitively.

Correct AnswerverifiedShow Answer

What term refers to a planned effort to increase an organization's long-term effectiveness?

Correct AnswerverifiedShow Answer

Correct Answer
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1.Their scope.Intranets with a narrow sc...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Habits.All organizations,just like peopl...
View Answer

A more centralized,heavily edited and filtered site reflects a culture in which information flows freely and employee contributions are _valued.

Correct Answer
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Correct Answer
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diagnosis,...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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conflict management norms resolve conflict in a cooperative manner,whereas _ conflict management norms resolve conflict competitively.

Correct Answer
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Correct Answer
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