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Exam 7: Groups and Organizations

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Question 21

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Which concept refers to group leadership that emphasizes collective well-being?

A) democratic leadership
B) authoritarian leadership
C) expressive leadership
D) instrumental leadership

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Question 22

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Discuss the "McDonaldization of society" thesis. What, exactly, does this phrase mean? How might this thesis, assuming it is correct, affect your own life in college and after?

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Question 23

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Reference groups can be primary groups but never secondary groups.

A psychiatric hospital can be a coercive organization for a patient, a utilitarian organization for a psychiatrist, and a normative organization for a part-time volunteer.

A social group toward which a person feels competition or opposition is which of the following?

What concept refers to all factors outside an organization that affect the organization's operation?

In your group, the leader is skillful at using humor to reduce tension and to lighten serious moments. Which type of leader does your group have?

Think about the process of McDonaldization. Looking at the list below, all but one of the traits is correctly linked to McDonaldization. Which is NOT a trait of McDonaldization?

A temporary, loosely formed collection of people who may or may not interact is a:

What is the meaning of "in-group" and "out-group?" How do they both affect the opinions and behavior of individuals?

In general, people in secondary groups are more likely than people in primary groups to "keep score" in terms of who owes what to whom.

Which of these concepts was used by Robert Michels to refer to the rule of the many by the few?

Today's business organizations in the United States differ from those a century ago in a number of ways. Which of the following is NOT a way in which today's U.S. business organizations differ from those a century ago?

In principle, bureaucratic organizations pay little attention to:

One person's in-group may well be another person's out-group.

What does the research by Solomon Asch and Stanley Milgram show us about the ability of social groups to affect the opinions and behavior of group members?

Bureaucracy places more importance on personal ties than on technical competence.

Explain the operation of Internet sites such as Facebook.com as a way to create social networks. What do people who use Facebook gain? What might they lose?

Frederick Taylor, the creator of "scientific management," would have favored a flatter organizational shape and more organizational flexibility.

Which of the following illustrates the operation of groupthink?