Question 1

Which of the following is not one of the primary types of firm strategy discussed in the chapter?

Accepted Answer

A)   domestic exporter
B)   multinational
C)   franchiser
D)   transnational
E)   international exporterF) None of the above
G) A) and B)

Question 2

Describe the four main global strategies that form the basis for global firms' organizational structure.

Accepted Answer

The domestic exporter strategy is charac...

Question 3

In cooptation

Accepted Answer

A)   the new global system replaces all unit systems, including systems in the home territory.
B)   the systems used on the company's home country are modified to communicate with the systems of foreign units so that each unit can retain their unique business processes.
C)   the systems of specific foreign units are chosen to duplicate for use by other units.
D)   opponents to a planned global system are brought into the process of designing and implementing the solution.
E)   all the relevant parties are asked to participate in the design of global systems.F) B) and D)
G) C) and E)

Question 4

What are the four specific types of business challenges to global business systems?
 Which one do you think will be easiest to solve?
 Why?

Accepted Answer

• Standards: Different EDI, e-mail, tele...

Question 5

In terms of global business strategy and structure, a franchise company will use a policy of

Accepted Answer

A)   centralized production, accounting, marketing, human resources, with strategic management.
B)   dispersed production, accounting, human resources, with centralized strategic management, and marketing.
C)   dispersed production and marketing, with centralized accounting, human resources and strategic management.
D)   dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting.
E)   decentralized production, accounting, human resources, with a decentralized management.F) C) and E)
G) A) and E)

Question 6

To avoid the cost and uncertainty of moving information across national boundaries, most multinational firms

Accepted Answer

A)   maintain a master database at their head offices.
B)   develop a master system that meets the standards of all the countries concerned.
C)   use microwave satellite transmission to move data.
D)   develop separate systems within each country.
E)   use a cloud-based service.F) A) and B)
G) C) and E)

Question 7

Domestic exporters typically have highly ________ systems.

Accepted Answer

A)   duplicated
B)   centralized
C)   networked
D)   decentralized
E)   autonomousF) C) and D)
G) None of the above

Question 8

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

Accepted Answer

A) True 
 B)False

Question 9

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

Accepted Answer

A) True 
 B)False

Question 10

Franchise companies have typically had ________ systems.

Accepted Answer

A)   duplicated
B)   centralized
C)   networked
D)   decentralized
E)   autonomousF) All of the above
G) C) and D)

Question 11

When developing a global system, bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Accepted Answer

A)   cooptation.
B)   change management.
C)   implementation.
D)   advocacy.
E)   cooperation.F) C) and D)
G) B) and C)

Question 12

Software localization is important for global systems because

Accepted Answer

A)   all users need to be trained in English to use global systems.
B)   only some users need to know English, while others can use their local languages.
C)   productivity of employees rises when systems use their local languages.
D)   computer programs are almost always written in English.
E)   most managers around the world use English as their business language.F) All of the above
G) A) and C)

Question 13

You are working for a global electronic parts manufacturing company with divisions in Taiwan, Malaysia, Australia, and Germany, that has embarked on developing a global enterprise system. To ensure that overseas divisions comply with the new system, they are considering a cooptation strategy in which they will permit each country unit the opportunity to develop one transnational application first in its home territory, and then throughout the world. What are the benefits and drawbacks to this approach?
 Are there any other solutions for the company's cooptation strategy?

Accepted Answer

With this strategy, local units will fee...

Question 14

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Accepted Answer

A)   domestic exporter
B)   franchising
C)   transnational
D)   multinational
E)   conglomerateF) None of the above
G) A) and E)

Question 15

The last step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not one of the main organizational issues facing firms who are seeking to globalize?

Accepted Answer

A)   choosing a global strategy
B)   organizing the global business structure
C)   organizing the systems management
D)   defining the global environment
E)   organizing the businessF) B) and C)
G) A) and E)

Question 17

Micromarketing describes the direct marketing of products to individuals rather than groups.

Accepted Answer

A) True 
 B)False

Question 18

List at least four general cultural factors and four specific business factors driving global business. Which two factors (one of each) do you feel are most problematic at the current moment?
 Why?

Accepted Answer

General cultural factors include global ...

Question 19

Transnational firms have

Accepted Answer

A)   no single national headquarters but many regional headquarters and perhaps a world headquarters.
B)   headquarters in each country where they do business.
C)   headquarters in the home country with smaller headquarters around the world.
D)   no single headquarters.
E)   a centralized headquarters but not in the home country.F) All of the above
G) D) and E)

Question 20

Transnational companies have tended to use a(n)  ________ systems configuration.

Accepted Answer

A)   duplicated
B)   centralized
C)   networked
D)   decentralized
E)   autonomousF) All of the above
G) C) and D)

Exam 15: Managing Global Systems

Transnational firms have

Correct Answer
verified

Software localization is important for global systems because

Correct Answer
verified

List at least four general cultural factors and four specific business factors driving global business. Which two factors (one of each) do you feel are most problematic at the current moment? Why?

Correct Answer
verified
General cultural factors include global ...
View Answer

In terms of global business strategy and structure, a franchise company will use a policy of

Correct Answer
verified

Describe the four main global strategies that form the basis for global firms' organizational structure.

Correct Answer
verified
The domestic exporter strategy is charac...
View Answer

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

Correct Answer
verified

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

Correct Answer
verified
• Standards: Different EDI, e-mail, tele...
View Answer

Domestic exporters typically have highly ________ systems.

Correct Answer
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Which of the following is not one of the main organizational issues facing firms who are seeking to globalize?

Correct Answer
verified

The last step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

Correct Answer
verified

Correct Answer
verified
With this strategy, local units will fee...
View Answer

Which of the following is not one of the primary types of firm strategy discussed in the chapter?

Correct Answer
verified

Transnational companies have tended to use a(n) ________ systems configuration.

Correct Answer
verified

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Correct Answer
verified

In cooptation

Correct Answer
verified

Micromarketing describes the direct marketing of products to individuals rather than groups.

Correct Answer
verified

To avoid the cost and uncertainty of moving information across national boundaries, most multinational firms

Correct Answer
verified

When developing a global system, bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Correct Answer
verified

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

Correct Answer
verified

Franchise companies have typically had ________ systems.

Correct Answer
verified

Exam 15: Managing Global Systems

Transnational firms have

Correct AnswerverifiedShow Answer

Software localization is important for global systems because

Correct AnswerverifiedShow Answer

List at least four general cultural factors and four specific business factors driving global business. Which two factors (one of each) do you feel are most problematic at the current moment? Why?

Correct AnswerverifiedGeneral cultural factors include global ...View AnswerShow Answer

In terms of global business strategy and structure, a franchise company will use a policy of

Correct AnswerverifiedShow Answer

Describe the four main global strategies that form the basis for global firms' organizational structure.

Correct AnswerverifiedThe domestic exporter strategy is charac...View AnswerShow Answer

One major telecommunications challenge in an international setting is making data flow seamlessly across networks shaped by disparate national standards.

Correct AnswerverifiedShow Answer

What are the four specific types of business challenges to global business systems? Which one do you think will be easiest to solve? Why?

Correct Answerverified• Standards: Different EDI, e-mail, tele...View AnswerShow Answer

Domestic exporters typically have highly ________ systems.

Correct AnswerverifiedShow Answer

Which of the following is not one of the main organizational issues facing firms who are seeking to globalize?

Correct AnswerverifiedShow Answer

The last step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedWith this strategy, local units will fee...View AnswerShow Answer

Which of the following is not one of the primary types of firm strategy discussed in the chapter?

Correct AnswerverifiedShow Answer

Transnational companies have tended to use a(n) ________ systems configuration.

Correct AnswerverifiedShow Answer

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Correct AnswerverifiedShow Answer

In cooptation

Correct AnswerverifiedShow Answer

Micromarketing describes the direct marketing of products to individuals rather than groups.

Correct AnswerverifiedShow Answer

To avoid the cost and uncertainty of moving information across national boundaries, most multinational firms

Correct AnswerverifiedShow Answer

When developing a global system, bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Correct AnswerverifiedShow Answer

While private networks have guaranteed service levels and better security than the Internet, the Internet is the primary foundation for global corporate networks when lower security and service levels are acceptable.

Correct AnswerverifiedShow Answer

Franchise companies have typically had ________ systems.

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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General cultural factors include global ...
View Answer

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Correct Answer
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The domestic exporter strategy is charac...
View Answer

Correct Answer
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Correct Answer
verified
• Standards: Different EDI, e-mail, tele...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified
With this strategy, local units will fee...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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