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The pseudoscience that proclaimed it could aid in personnel selection through the study of bumps and indentations on the human skull was:


A) andrometry
B) psychometry
C) optometry
D) graphology
E) phrenology

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According to_______, all persons measured their individual worth and their value to society in terms of their job.


A) Harlow Person
B) Whiting Williams
C) Walter Dill Scott
D) Hugo Münsterberg
E) none of the above

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Unions suffered a decline in membership during the 1920s, leading to an era of union-management cooperation.

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What did Whiting Williams do to study working conditions?


A) he traveled from company to company and asked the managers.
B) he quit his job as personnel director and became a participant-observer.
C) he started interviewing labor leaders.
D) he took surveys that used Likert-type measurement scales.

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What was "applied economics"? What contributions did John R. Commons make to applied economics?

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"Applied economics" refers to the use of...

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Henry Ford hired 100 "advisers" to investigate his worker's homes. What did Ford want to find out about his workers?


A) if their homes were neat and clean
B) if they drank too much
C) if their sex life was without tarnish
D) if they used their leisure time profitably
E) all of the above

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Why did Henry Ford establish a "Sociology Department"? Why was it abandoned?

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Henry Ford established a "Sociology Depa...

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Münsterberg's book, Psychology and Industrial Efficiency, called for industrial research to find:


A) "The Best Possible Man"
B) "The Best Possible Work"
C) "The Best Possible Effect"
D) all of the above
E) only a and b

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The_______was a reform movement that advocated a personal involvement in solving social and economic problems.


A) Social Gospel
B) Social Scientism
C) Social Darwinism
D) both a and b
E) none of the above

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The dual heritage of personnel management comes from:


A) the notion of personnel work as "welfare" and scientific management ideas
B) New England and the "Waltham Plan"
C) John Patterson and Lena Tracy of N.C.R.
D) Wundt and Münsterberg
E) the emphasis on efficiency and effectiveness

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