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Exam 9: Managerial Decision Making

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Point-counterpoint is a decision-making technique in which people are assigned to express competing points of view.

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_____ decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

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Groupthink refers to the tendency of people in groups to suppress contrary opinions.

The political model consists of vague problems and goals, limited information about alternatives and their outcomes, and a satisficing choice for resolving problems using intuition.

All of these are basic assumptions of the political model except:

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

Step one in the managerial decision-making process is recognition of decision requirement.

The classical model of decision making is based on _____ assumptions.

If your instructor has an attendance policy, she/he is using a(n) :

According to the classical model of decision making, managers' searches for alternatives are limited because of human, information, and resource constraints.

.A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity.

Managers confront a decision requirement in the form of either a problem or an opportunity.

In many respects, the _____ model represents an "ideal" model decision-making and can't usually be attained by real people in real organizations.

The administrative model of decision making describes how managers actually make decisions in difficult situations.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

People who prefer simple, clear-cut solutions to problems use the directive style.

______ means that decision-makers choose the first solution alternative that satisfies minimal decision criteria.

For a non-programmed decision, feasible alternatives are hard to identify and in fact are already available within the organization's rules and procedures.

Intuition is a quick apprehension of a decision situation based on past experience but without conscious thought.

Associated with the condition of _____ is the lowest possibility of failure.