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Strategic change interventions involve improving


A) the alignment among an organization's environment, strategy, and organization design
B) the organization's relationship to its environment
C) the fit between the organization's technical, political and cultural systems
D) all of the above

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OD was developed for use primarily in business and industrial organizations.

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Productivity and QWL ideas were originated by Kurt Lewin.

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The first "T-group" was formed


A) to facilitate decision making
B) to work on group projects
C) to make the group more cohesive
D) as people related to data about their own behavior

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One of the original strategic change interventions was Open Systems Planning developed by Richard Beckhard.

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Organization development distinguishes itself from organization change and change management by which of the following characteristics?


A) addressing the effective sequence of leadership issues that produce organization improvements
B) focusing narrowly on cost, quality, and schedule
C) focusing on the transfer of knowledge and skills to help the system manage future change
D) taking a broadly focused approach that can apply to any kind of change
E) none of the above

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OD helps members of an organization solve their own problems.

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The assumption underlying the use of survey feedback in OD is


A) surveys are the best way to collect data
B) surveys allow one to collect a great deal of data
C) surveys can provide feedback to the organization and be used to initiate change
D) responses and surveys are easily interpreted

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Which of the following is not one of the "stems" of OD?


A) laboratory training
B) environmental analysis
C) action research/survey feedback
D) participative management and quality of work life
E) strategic change

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The normative background in OD represents a human relations approach represented as the "one-best-way" to manage organizations.

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As the QWL movement evolved, it fostered a new phase of activities known as


A) large group interventions
B) reward system changes
C) employee involvement
D) team building

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Compare and contrast the five "stems" of OD - laboratory training, action research/survey feedback, normative background, quality of work life, and strategic change.

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Outline the key events in the history/evolution of OD. How might the past influence future directions of the field?

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The history and evolution of Organizatio...

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Conclusions about the first T-group experiment were (1) feedback from the group was a rich learning experience and (2) the process could be transferred to "back home situations."

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Define organization development and why it is relevant to an organization in today's marketplace.

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Organization development (OD) is a planned effort to increase an organization's effectiveness and viability. It involves a systematic process of implementing effective change within an organization, with the goal of improving its overall performance and ensuring its long-term success. This can include changes in the organization's structure, processes, culture, and strategies, as well as the development of its people and teams. In today's marketplace, organization development is relevant for several reasons. First, the business environment is constantly evolving, with new technologies, market trends, and competitive pressures emerging all the time. Organizations need to be able to adapt to these changes quickly and effectively, and organization development provides the tools and processes to do so. Second, the workforce is also changing, with a greater emphasis on diversity, inclusion, and employee well-being. Organization development helps organizations create a positive and supportive work environment, where employees can thrive and contribute their best work. Third, organizations are increasingly recognizing the importance of agility and innovation in order to stay competitive. Organization development helps organizations become more agile and innovative by fostering a culture of continuous learning, experimentation, and adaptation. Overall, organization development is relevant to organizations in today's marketplace because it helps them stay competitive, adapt to change, and create a positive and productive work environment for their employees. By investing in organization development, organizations can position themselves for long-term success and sustainability in a rapidly changing business landscape.

All OD involves change management, but change management may not involve OD.

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According to the Managerial Grid, an individual's style can best be described as which of the following:


A) the way he or she dresses
B) his or her concern for production and people
C) how he or she interacts with management
D) the way he or she deals with problems
E) none of the above

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B

Which of the following is included in the definition of OD?


A) OD applies to an entire system
B) OD is based on behavioral science knowledge
C) OD is concerned with planned change
D) OD encompasses strategy, structure, and process changes
E) all of the above.

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Three major trends are shaping change in organizations: globalization, information technology, and managerial innovation.

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What environmental factors will be important to OD in the future? Why?

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In the future, environmental factors tha...

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