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All of the following are types of integration strategies utilized by an ERP system except:


A) People Integration
B) Process Integration
C) Information Integration
D) Supply Chain Integration

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Best of breed means:


A) Picking the best ERP software on the market for the particular type of business or organization
B) Picking the best software on the market for a particular type of business process for this size of an organization
C) Picking the best consulting firm to accomplish implementation of the ERP software
D) Utilizing the most capable employees within the organization to work with the implementation of the ERP application

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Which of the following is used to produce management reports that would be used to oversee day-to-day operations?


A) Operational Database
B) Data Warehouse
C) Functional Database
D) Organizational Database

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To prevent issues with segregation of duties within an ERP system, the system may do which of the following?


A) Limit the types of transactions each employee can perform
B) Limit access to physical hardware
C) Both answers are correct
D) Both answers are incorrect

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The term for software solutions that help businesses manage customer relationships in an organized way is:


A) Sales and service
B) Customer relationship management
C) Corporate services
D) Human capital resources

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Which of the following ERP implementation methods is rarely used today due to its high rate of failure?


A) Big Bang
B) Location-Wise
C) Modular
D) Micro-Enterprise Approach (MEA)

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The purpose of MRP II was to integrate all of the following into a single database except:


A) Human resources
B) Manufacturing
C) Marketing
D) Finance

Correct Answer

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Management would use the _____________ module for feedback from the ERP system to assist in the proper management and control of operations.


A) Financials
B) Corporate services
C) Analytics
D) Human capital management

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Benefits of an ERP system include all of the following except:


A) The real-time nature of processing increases the total processing time.
B) The interactive nature of the modules allows processes to interact with each other.
C) . ERP systems have evolved from many years of software experience so the software reflects tried and true practices.
D) There is the capability to analyze large amounts of data in a single database.

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Select the correct statement from those provided below:


A) MRP II allows interaction between suppliers and their customers via the internet or other electronic means.
B) While MRP II provides automatic inventory reordering, it does not allow suppliers to see customer inventory levels.
C) MRP II systems preclude e-commerce and e-business transactions due to internal security measures to protect data.
D) To increase operational response times, MRP II systems utilize operational databases but not data warehouses.

Correct Answer

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Interfaces between modules of ERP systems would be accepted for all of the following except:


A) Sales and inventory.
B) Sales and human re
C) Sales and accounts receivable.
D) Sales and manufacturing.

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Operation risks with an ERP system includes all of the following except:


A) Security is a greater risk because processes are integrated.
B) An unauthorized user can affect more processes in the legacy system.
C) Incorrect data generated in a given process can automatically post flawed data to other processes.
D) Online privacy and confidentiality risks are magnified.

Correct Answer

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The primary difference between ERP and ERP II systems is that ERP II may include


A) Internet EDI
B) Logistics modules
C) Reporting modules
D) A data warehouse

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Which of the following companies would be most likely to use a Tier-Two ERP software?


A) AT&T
B) Walmart
C) Rite Aid, a national pharmacy store chain
D) None of the above

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ERP system benefits include all except:


A) ERP systems are built to interact with the IT systems of trading partners such as customers and suppliers.
B) ERP systems are configured upon implementation to exceed any reasonable business growth in the future.
C) The ERP systems incorporate modules to conduct e-commerce and e-business.
D) Analytical tools that enable detailed analysis of the data are incorporated into ERP systems.

Correct Answer

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When one site is utilized as the pilot approach to ERP, the implementation method is referred to as:


A) Big bang implementation
B) Hardware implementation
C) Location-wise implementation
D) Modular implementation

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Business process reengineering means:


A) Reconfiguring the ERP system to fit the current methods of the organization
B) Retaining general software applications as legacy systems to reduce training and implementation costs
C) Modifying business processes to take advantage of the capabilities of the ERP system
D) Acquiring additional computer networking resources to effectively handle current business processes

Correct Answer

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What type of database does ERP software operate on?


A) Operational
B) Warehouse
C) Relational
D) Enterprise

Correct Answer

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Factors which adversely affect the implementation of an ERP system do NOT include:


A) Cost
B) Complexity
C) Size
D) Scope

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MRP applications are:


A) Management resource programs software
B) Manufacturing resources planning software
C) Management reporting programs
D) Manufacturing reporting programs

Correct Answer

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