Question 1

The people and groups of people who have an interest in the operation and who may be influenced by, or influence, the operation's activities, are called:

Accepted Answer

A)   Stakeholders
B)   Operation owners
C)   Pressure groups
D)   Key accountsE) A) and D)
F) B) and C)

Question 2

Which of the following is NOT a response from operations to the changing business environment?

Accepted Answer

A)   Technologies replacing manual jobs
B)   Flexible working patterns
C)   Mass marketing
D)   Lean process designE) All of the above
F) A) and B)

Question 3

What is operations management?

Accepted Answer

A)   An organisational function which produces products and services.
B)   The activity of producing products and services.
C)   What all managers do when they deal with day-to-day activities.
D)   The process of satisfying the needs of internal and external customers.E) A) and B)
F) All of the above

Question 4

Which of the following predominantly process materials in their operations?

Accepted Answer

A)   Hospitals
B)   Postal service
C)   Market research company
D)   Bank headquartersE) A) and D)
F) A) and B)

Question 5

The transforming and transformed resources that form the input to operations are called:

Accepted Answer

A)   Delivery resources
B)   Transformation resources
C)   Tangible resources
D)   Input resourcesE) A) and B)
F) C) and D)

Question 6

Operations management is important to all business and operations managers have a similar set of
responsibilities in all businesses.

Accepted Answer

A) True 
 B)False

Question 7

Resources within an operation that are not immediately evident, such as relationships with suppliers, are called:

Accepted Answer

A)   Non-discreet resources
B)   Ethereal resources
C)   Transient resources
D)   Intangible resourcesE) None of the above
F) C) and D)

Exam 1: Introduction to Operations Management

Which of the following is NOT a response from operations to the changing business environment?

Correct Answer
verified

Resources within an operation that are not immediately evident, such as relationships with suppliers, are called:

Correct Answer
verified

The transforming and transformed resources that form the input to operations are called:

Correct Answer
verified

What is operations management?

Correct Answer
verified

The people and groups of people who have an interest in the operation and who may be influenced by, or influence, the operation's activities, are called:

Correct Answer
verified

Which of the following predominantly process materials in their operations?

Correct Answer
verified

Operations management is important to all business and operations managers have a similar set of responsibilities in all businesses.

Correct Answer
verified

Exam 1: Introduction to Operations Management

Which of the following is NOT a response from operations to the changing business environment?

Correct AnswerverifiedShow Answer

Resources within an operation that are not immediately evident, such as relationships with suppliers, are called:

Correct AnswerverifiedShow Answer

The transforming and transformed resources that form the input to operations are called:

Correct AnswerverifiedShow Answer

What is operations management?

Correct AnswerverifiedShow Answer

The people and groups of people who have an interest in the operation and who may be influenced by, or influence, the operation's activities, are called:

Correct AnswerverifiedShow Answer

Which of the following predominantly process materials in their operations?

Correct AnswerverifiedShow Answer

Operations management is important to all business and operations managers have a similar set of responsibilities in all businesses.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified