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______, or our ability to negotiate, resolve conflicts, and understand the goals of others, is key to gaining power in organizations


A) Teamwork
B) Social intelligence
C) Motivation
D) Leadership

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What are the two sources of power discussed in the textbook?


A) legitimate power and coercive power
B) conglomerate power and individual power
C) expert power and referent power
D) organizational power and personal power

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What are the two main factors that influence organizational politics?


A) agency and individual
B) corporate and customer
C) association and character
D) organizational and individual

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______ and ______ are both adequate responses to an influence tactic.

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Commitment...

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Leaders are considered more just and fair if they ______.


A) are perceived as having all of the power
B) use coercive power whenever possible
C) share power with subordinates
D) rely on reward power to motivate followers

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How does social intelligence and leadership relate to power?

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Transactional, transformational, and cha...

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The silverback gorilla is considered by its family group as the one in charge because of his formal place in the family hierarchy. The group looks to him for guidance on eating and sleeping locations, when it is time to move, and to settle family disputes. The silverback can be described as having ______.


A) legitimate power
B) referent power
C) reward power
D) personal power

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Jane's dad told her to empty the dishwasher before he got home from the gym or she would have a consequence. Jane felt that it was not her turn to do this chore and therefore watched TV instead. Jane's dad received which outcome for his influence tactic?


A) compliance
B) resistance
C) adherence
D) commitment

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What are the four main types of organizational politics?

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The four types are the weeds, the rocks,...

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What are the five types of power discussed in the textbook? Pick three of the five types of power that you hope your future boss will possess and explain why.

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Organizational legitimate power--the lea...

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The textbook states that one's political skill typically relates negatively to organizations.

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Increasing your own ______ is an excellent way to stand out in the workplace ensuring that your hard work is acknowledged and fairly rewarded.

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In order to gain visibility, it is important to ______.


A) undermine colleagues
B) work to build a coalition
C) use ingratiation
D) network with the right people

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Referent power is the degree to which a person has the right to ask others to do things that are considered within the scope of their authority.

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According to the textbook, the true power of a manager is related to his or her ability to use reward power.

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Frank offers to provide a bonus to whoever can finish their research project by the next holiday break. Frank is using which tactic for influencing others?


A) exchange
B) upward appeals
C) rational appeals
D) ingratiation

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When in the rocks, people tend to engage in politics using which of the following?


A) authority and hard influence tactics
B) authority and soft influence tactics
C) expert power and soft influence tactics
D) expert power and hard influence tactics

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When used appropriately, which power can motivate, but if used unethically or distributed based on favoritism, can lead to demoralization and apathy?


A) referent power
B) expert power
C) reward power
D) legitimate power

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When one makes an argument that the task has been requested by higher management he or she is using ______ as an influence tactic.


A) coalition building
B) upward appeals
C) rational appeals
D) assertiveness

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______ is the worst reaction to an influence tactic, which can create distrust.

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