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Coupons are a favorite promotion tool of consumer packaged goods companies such as Proctor & Gamble and Unilever. How does the couponing work, and what are the advantages for using different types of coupons?

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A coupon is a printed certificate that e...

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Host-country nationals may possess work habits or selling styles that do not mesh with those of the parent company.

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A marketer of fine French cognac offers fancy cigar ashtrays as prizes to consumers who correctly solve a crossword puzzle. Which of the following most accurately describes this offer?


A) price promotion
B) nonprice promotion
C) trade sales promotion
D) sweepstakes promotion
E) sampling

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Which promotional technique is best suited to a situation in which a company wants consumers to actually try its product or service at no cost?


A) sampling
B) sweepstakes
C) couponing
D) free-standing inserts
E) personal selling

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Ethnocentric companies are likely to use an expatriate sales force in countries at all levels of economic development.

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The final step in the 6-step sales presentation plan is closing the sale.

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All of the following statements represent mass marketing except:


A) the marketer typically loses control as the product is turned over to distribution channel intermediaries.
B) repetition is used within the ad/offer.
C) the customer perceives less risk due to direct contact with the product. Recourse is viewed as less distant.
D) advertising is used for its cumulative effect over time to build image, awareness, loyalty, and benefit recall.
E) purchase action by the customer is deferred.

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Which type of salesperson is best suited to selling technologically sophisticated products in developed countries?


A) expatriates
B) third-country nationals
C) host-country nationals
D) agents of any nationality
E) none of the above

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In countries with high levels of economic development, low incomes limit the range of promotional tools available. In such countries, free samples and demonstrations are more likely to be used than coupons or on-pack premiums.

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A marketer of fine French cognac offers a fancy cigar ashtray to persons who correctly solve a crossword puzzle and mail it in. This is an example of a trade promotion.

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Which of the following is not characteristic of direct marketing?


A) A marketer relinquishes control of product when it is turned over to channel intermediaries.
B) Advertising serves to generate an immediate inquiry or purchase.
C) Repetition is used in individual advertisements.
D) The customer perceives high risk.
E) Direct response advertising is used.

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A number of factors must be taken into account when determining the extent to which promotion must be localized. List and describe those factors giving examples.

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The number of factors that must be taken...

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Direct marketing does not work well as a global marketing tool because it is not well suited to the task of addressing cultural differences among consumers.

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