Question 1

In which of the following forms does much of the information that allows decision makers to run their organizations effectively in the digital age come to them?

Accepted Answer

A)  Web searches
B)  reports
C)  Wikipedia entries
D)  employees' comments during meetings

Question 2

Which of the following sections are generally the most widely read portions of a report?

Accepted Answer

A)  the table of contents and introduction
B)  the conclusions and recommendations
C)  the executive summary and letter of transmittal
D)  the appendixes and bibliography

Question 3

What is the median of the numbers 30, 25, 25, 45, and 70?

Accepted Answer

A)  25
B)  30
C)  39
D)  195

Question 4

Which of the following headings is not grammatically balanced with the other headings?

Accepted Answer

A)  Increasing Employee Productivity
B)  Recruit High-Quality Job Applicants
C)  Preventing Internal Theft
D)  Improving Employee Morale

Question 5

Which of the following is Preparing for a Successful Product Launch an example of?

Accepted Answer

A)  informational heading
B)  functional heading
C)  talking heading
D)  analytical heading

Question 6

Informational and analytical reports differ mainly in that analytical reports emphasize facts while informational reports emphasize reasoning and conclusions.

Accepted Answer

A) True 
 B)False

Question 7

Michelle will be including large amounts of data in a business report she is writing and wants to ensure that the data are meaningful to her readers. What should she do?

Accepted Answer

A)  She should write the problem statement.
B)  She should ask for help on a social media site.
C)  She should organize the data into tables.
D)  She should omit the data from her report to avoid confusing her readers.

Question 8

Which of the following is the most accurate statement about organizing report data?

Accepted Answer

A)  Poorly organized reports lead to reader frustration.
B)  Analytical reports generally present data without interpretation.
C)  Analytical reports should always follow an indirect method, placing the conclusions and recommendations last.
D)  Informational reports present data with interpretation.

Question 9

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Accepted Answer

A) True 
 B)False

Question 10

To be effective, conclusions should be as subjective as possible.

Accepted Answer

A) True 
 B)False

Question 11

Eric must submit a weekly sales data report that contains headings established by his supervisor. By which of the following ways should this recurring report be organized?

Accepted Answer

A)  criteria
B)  time
C)  component
D)  convention

Question 12

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an example of an informational report?

Accepted Answer

A)  a report recommending that an organization begin offering on-site child care to employees
B)  a report describing a new procedure for submitting expense claims
C)  a report analyzing reasons for a company's high turnover rate
D)  a report determining which wireless carrier to use for the sales staff's smartphones

Question 14

Which of the following is the primary reason that management often requires trip, convention, and conference reports?

Accepted Answer

A)  to get a thorough chronological list of everything that occurred during a trip, convention, or conference
B)  to determine whether the employee can be trusted to travel alone
C)  to find out whether the organization's money was well spent in funding the travel
D)  to gather material for press releases

Question 15

In which of the following forms are numerical data from questionnaires or interviews usually summarized using systematic columns and rows?

Accepted Answer

A)  pie chart
B)  flowchart
C)  bar chart
D)  table

Question 16

Which of the following is an analytical report?

Accepted Answer

A)  a report to determine whether a company should outsource its customer support function
B)  a report on quarterly sales at a restaurant location
C)  a report on the progress of a task force investigating ways to decrease overtime costs
D)  a report to stockholders showing the company's profits for the last quarter

Question 17

Describe what an informational report is. Then list and describe three categories of informational reports, and give an original example of each.

Accepted Answer

Student answers will vary.
Informational...

Question 18

The mode of the numbers 15, 38, 38, 25, 58, 62, and 30 is 40.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following transitional expressions suggest cause and effect?

Accepted Answer

A)  after, before, first, finally, now, previously, to conclude
B)  for example, for instance, in other words
C)  at the same time, but, however, though, yet
D)  accordingly, as a result, consequently, therefore

Question 20

_______________ reports often describe periodic, recurring activities (such as monthly sales or weekly customer calls); describe situational, nonrecurring events (such as trips, conferences, and progress on special projects); or provide summaries of longer publications.

Accepted Answer

The answer of _______________ reports often describe periodic, recurring activities...

Exam 12: Informal Business Reports

Which of the following is the primary reason that management often requires trip, convention, and conference reports?

Correct AnswerverifiedShow Answer

_______________ reports often describe periodic, recurring activities (such as monthly sales or weekly customer calls); describe situational, nonrecurring events (such as trips, conferences, and progress on special projects); or provide summaries of longer publications.

Correct AnswerverifiedShow Answer

In which of the following forms are numerical data from questionnaires or interviews usually summarized using systematic columns and rows?

Correct AnswerverifiedShow Answer

In which of the following forms does much of the information that allows decision makers to run their organizations effectively in the digital age come to them?

Correct AnswerverifiedShow Answer

Which of the following is the most accurate statement about organizing report data?

Correct AnswerverifiedShow Answer

The mode of the numbers 15, 38, 38, 25, 58, 62, and 30 is 40.

Correct AnswerverifiedShow Answer

Describe what an informational report is. Then list and describe three categories of informational reports, and give an original example of each.

Correct AnswerverifiedStudent answers will vary.Informational...View AnswerShow Answer

Informational and analytical reports differ mainly in that analytical reports emphasize facts while informational reports emphasize reasoning and conclusions.

Correct AnswerverifiedShow Answer

Which of the following is an example of an informational report?

Correct AnswerverifiedShow Answer

Which of the following sections are generally the most widely read portions of a report?

Correct AnswerverifiedShow Answer

Which of the following is an analytical report?

Correct AnswerverifiedShow Answer

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Correct AnswerverifiedShow Answer

Which of the following headings is not grammatically balanced with the other headings?

Correct AnswerverifiedShow Answer

What is the median of the numbers 30, 25, 25, 45, and 70?

Correct AnswerverifiedShow Answer

Which of the following transitional expressions suggest cause and effect?

Correct AnswerverifiedShow Answer

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Correct AnswerverifiedShow Answer

Which of the following is Preparing for a Successful Product Launch an example of?

Correct AnswerverifiedShow Answer

Michelle will be including large amounts of data in a business report she is writing and wants to ensure that the data are meaningful to her readers. What should she do?

Correct AnswerverifiedShow Answer

To be effective, conclusions should be as subjective as possible.

Correct AnswerverifiedShow Answer

Eric must submit a weekly sales data report that contains headings established by his supervisor. By which of the following ways should this recurring report be organized?

Correct AnswerverifiedShow Answer

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Student answers will vary.
Informational...
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