Question 1

Spending on ERP systems increased or decreased based on several factors.These factors include all of the following EXCEPT:

Accepted Answer

A)  Y2K compliance concerns
B)  The need for better customer service
C)  Multi-national sites of operation
D)  Compliance with the Sarbanes-Oxley Act

Question 2

The sales and services module of an ERP such as SAP would include all of the following components EXCEPT:

Accepted Answer

A)  Sales order management
B)  Procurement
C)  Professional service delivery
D)  Incentive and commissions management

Question 3

ERP modules include all EXCEPT:

Accepted Answer

A)  Financial
B)  Operational database
C)  Sales and services
D)  Product development and manufacturing B

Question 4

Spending for ERP and ERP II systems has been consistently growing since the mid 1990s and the Y2K events.

Accepted Answer

A) True 
 B)False

Question 5

The primary difference between ERP and ERP II systems is that ERP II may include:

Accepted Answer

A)  Internet EDI
B)  Logistics modules
C)  Reporting modules
D)  A data warehouse

Question 6

Management must examine feedback from the ERP system to assist in the proper management and control of operations and financial conditions.

Accepted Answer

A) True 
 B)False

Question 7

An enterprise resource planning ERP) system integrates all business processes and functions into a single software system using a single database.

Accepted Answer

A) True 
 B)False

Question 8

Benefits of an ERP system include all of the following EXCEPT:

Accepted Answer

A)  The real-time nature of processing increases the total processing time.
B)  The interactive nature of the modules allows processes to interact with each other.
C)  ERP systems have evolved from many years of software experience so the software reflects tried and true practices.
D)  There is the capability to analyze large amounts of data in a single database. A

Question 9

The type of ERP system used by large, multinational corporations is known as

Accepted Answer

A)  Big bang implementation
B)  Modular implementation
C)  Tier one software
D)  Tier two software

Question 10

CRM is a term for software solutions that help businesses manage customer relationships in an organized way.

Accepted Answer

A) True 
 B)False  True

Question 11

Business process reengineering means:

Accepted Answer

A)  Configuring the business processes to conform to the functionality of the IT system.
B)  Configuring the IT system to the business process for best processing speed.
C)  Matching the IT and business processes to achieve the greatest mutual benefit from each.
D)  Configuring both IT and business processes to meet the goals of ERP.

Question 12

An enterprise resource planning ERP)  system would:

Accepted Answer

A)  Update both accounts receivable and inventory when purchased goods are received from a vendor.
B)  Update both accounts payable and accounts receivable when inventory purchased from a vendor is received.
C)  Update both accounts payable and sales when purchased goods are received from a vendor.
D)  Update both accounts payable and inventory when purchased goods are received from a vendor.

Question 13

The advantage of "best of the breed" is:

Accepted Answer

A)  The best functionality of the ERP system as a result of total implementation.
B)  The best functionality of a unique process of the organization.
C)  Best cost of implementation of the ERP system.
D)  Total integration of the ERP modules

Question 14

Manufacturing companies implement ERP systems for the primary purpose of

Accepted Answer

A)  Increasing productivity
B)  Reducing inventory quantities
C)  Sharing information
D)  Reducing investments

Question 15

Customizing an ERP system is recommended wherever the business has an existing process to accomplish a goal and that process is not compatible with the ERP system.

Accepted Answer

A) True 
 B)False

Question 16

Data within an ERP system may be stored in an) :

Accepted Answer

A)  Operational database
B)  Relational database
C)  Data warehouse
D)  Both A & C

Question 17

Business process reengineering means:

Accepted Answer

A)  Reconfiguring the ERP system to fit the current methods of the organization.
B)  Retaining general software applications as legacy systems to reduce training and implementation costs.
C)  Modifying business processes to take advantage of the capabilities of the ERP system.
D)  Acquiring additional computer networking resources to effectively handle current business processes.

Question 18

Tier two describes software used by midsize businesses and organizations.

Accepted Answer

A) True 
 B)False

Question 19

The ERP program that uses the term "back office" in reference to managerial functions and "front office" in reference to customer and sales functions is:

Accepted Answer

A)  SAP R/3
B)  Oracle Applications
C)  Peoplesoft
D)  mySAP

Question 20

The strength of Peoplesoft is the human resources aspects of an organization.

Accepted Answer

A) True 
 B)False

Exam 6: Erp Systems

Spending on ERP systems increased or decreased based on several factors.These factors include all of the following EXCEPT:

Correct AnswerverifiedShow Answer

The sales and services module of an ERP such as SAP would include all of the following components EXCEPT:

Correct AnswerverifiedShow Answer

ERP modules include all EXCEPT:

Correct AnswerverifiedB

Spending for ERP and ERP II systems has been consistently growing since the mid 1990s and the Y2K events.

Correct AnswerverifiedShow Answer

The primary difference between ERP and ERP II systems is that ERP II may include:

Correct AnswerverifiedShow Answer

Management must examine feedback from the ERP system to assist in the proper management and control of operations and financial conditions.

Correct AnswerverifiedShow Answer

An enterprise resource planning ERP) system integrates all business processes and functions into a single software system using a single database.

Correct AnswerverifiedShow Answer

Benefits of an ERP system include all of the following EXCEPT:

Correct AnswerverifiedA

The type of ERP system used by large, multinational corporations is known as

Correct AnswerverifiedShow Answer

CRM is a term for software solutions that help businesses manage customer relationships in an organized way.

Correct AnswerverifiedTrue

Business process reengineering means:

Correct AnswerverifiedShow Answer

An enterprise resource planning ERP) system would:

Correct AnswerverifiedShow Answer

The advantage of "best of the breed" is:

Correct AnswerverifiedShow Answer

Manufacturing companies implement ERP systems for the primary purpose of

Correct AnswerverifiedShow Answer

Customizing an ERP system is recommended wherever the business has an existing process to accomplish a goal and that process is not compatible with the ERP system.

Correct AnswerverifiedShow Answer

Data within an ERP system may be stored in an) :

Correct AnswerverifiedShow Answer

Business process reengineering means:

Correct AnswerverifiedShow Answer

Tier two describes software used by midsize businesses and organizations.

Correct AnswerverifiedShow Answer

The ERP program that uses the term "back office" in reference to managerial functions and "front office" in reference to customer and sales functions is:

Correct AnswerverifiedShow Answer

The strength of Peoplesoft is the human resources aspects of an organization.

Correct AnswerverifiedShow Answer

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True

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