Question 1

Teaching raters what constitutes good,average,and poor performance is _____ training.

Accepted Answer

A)   performance-standard
B)   rater-error
C)   performance-dimension
D)   Six-Sigma

Question 2

Describe the paired-comparison ranking method.

Accepted Answer

The paired-comparison ranking method sim...

Question 3

In situations where the nature of the task is so uncertain that it may be difficult to specify expected goals,the most appropriate rating format is _____.

Accepted Answer

A)   an MBO format
B)   a standard rating scale
C)   a behaviorally anchored rating scale
D)   an essay format

Question 4

When raters must justify their scoring of subordinates in writing,the rating is less accurate.

Accepted Answer

A) True 
 B)False

Question 5

Central tendency errors are the most difficult form of error to eliminate.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is NOT true regarding self-ratings?

Accepted Answer

A)   They are done by someone who has the most complete knowledge about the ratee's performance.
B)   They are best used for development.
C)   They are often used as the first step in the appraisal process.
D)   They are immune to leniency errors.

Question 7

Keeping a performance diary can help employers defend against discrimination charges stemming from performance ratings.

Accepted Answer

A) True 
 B)False

Question 8

In which of the following jobs is it most appropriate to use behaviorally anchored rating scales?

Accepted Answer

A)   The job of a trainer that requires training new employees every month
B)   The job of a web designer that requires designing websites according to client expectations
C)   An assembly line job that requires tightening nuts on an engine
D)   A client relations job that requires bringing in new clients to a firm

Question 9

During performance appraisals,managers tend to focus on either good performance,counterproductive performance,or both.

Accepted Answer

A) True 
 B)False

Question 10

In _____ ranking,raters look at a list of employees,decide who the best employee is,and cross that person's name off the list.From the remaining names,the manager decides who the worst employee is and crosses that name off the list-and so forth.

Accepted Answer

A)   paired-comparison
B)   straight
C)   alternation
D)   forced distribution

Question 11

In contrast to ranking formats,rating formats require raters to evaluate employees on some absolute standard rather than relative to other employees.

Accepted Answer

A) True 
 B)False

Question 12

Among peer raters,the most objective evaluations are given by:

Accepted Answer

A)   workers who are friends of the ratees.
B)   workers who are not close friends with ratees.
C)   high-performing workers.
D)   low-performing workers.

Question 13

Jake's new car was dented by his employee,Steve.Ever since then,Jake has been consistently giving lower ratings to Steve during performance reviews to get back at him.Which of the following errors has been exhibited by Jake?

Accepted Answer

A)   Halo error
B)   Severity error
C)   Leniency error
D)   Clone error

Question 14

Rankings are more popular among managers than ratings as they are less complex.

Accepted Answer

A) True 
 B)False

Question 15

For the same level of performance,employees low in a pay range receive higher percentage increases than employees higher in the range.

Accepted Answer

A) True 
 B)False

Question 16

The central issue involving merit pay is how to get employees to view raises as a reward for performance.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is NOT true?

Accepted Answer

A)   Workers who start out high in performance and then get worse are rated lower than workers who remain consistently low.
B)   Workers whose performance improves over time are seen as more motivated.
C)   Workers whose performance is consistently average are rated higher than those who perform better at the end of a rating cycle.
D)   Workers whose performance varies over time are seen as less motivated.

Question 18

What are the types of pay systems that have low-motivation potential but provide equal increases to all employees regardless of performance?

Accepted Answer

Two types of pay increase guidelines wit...

Question 19

What was Deming's major criticism against performance appraisals?

Accepted Answer

Deming contended that the work situation...

Question 20

Which of the following is a negative outcome of the management by objectives method?

Accepted Answer

A)   Increased difficulty of the planning process
B)   Decrease in superior/subordinate communication
C)   Increase in performance pressure and stress
D)   Lack of direction for work units

Exam 11: Performance Appraisals

In situations where the nature of the task is so uncertain that it may be difficult to specify expected goals,the most appropriate rating format is _____.

Correct AnswerverifiedShow Answer

In which of the following jobs is it most appropriate to use behaviorally anchored rating scales?

Correct AnswerverifiedShow Answer

Which of the following is a negative outcome of the management by objectives method?

Correct AnswerverifiedShow Answer

What was Deming's major criticism against performance appraisals?

Correct AnswerverifiedDeming contended that the work situation...View AnswerShow Answer

Describe the paired-comparison ranking method.

Correct AnswerverifiedThe paired-comparison ranking method sim...View AnswerShow Answer

For the same level of performance,employees low in a pay range receive higher percentage increases than employees higher in the range.

Correct AnswerverifiedShow Answer

Jake's new car was dented by his employee,Steve.Ever since then,Jake has been consistently giving lower ratings to Steve during performance reviews to get back at him.Which of the following errors has been exhibited by Jake?

Correct AnswerverifiedShow Answer

What are the types of pay systems that have low-motivation potential but provide equal increases to all employees regardless of performance?

Correct AnswerverifiedTwo types of pay increase guidelines wit...View AnswerShow Answer

Teaching raters what constitutes good,average,and poor performance is _____ training.

Correct AnswerverifiedShow Answer

Rankings are more popular among managers than ratings as they are less complex.

Correct AnswerverifiedShow Answer

In contrast to ranking formats,rating formats require raters to evaluate employees on some absolute standard rather than relative to other employees.

Correct AnswerverifiedShow Answer

The central issue involving merit pay is how to get employees to view raises as a reward for performance.

Correct AnswerverifiedShow Answer

Keeping a performance diary can help employers defend against discrimination charges stemming from performance ratings.

Correct AnswerverifiedShow Answer

Which of the following is NOT true regarding self-ratings?

Correct AnswerverifiedShow Answer

Among peer raters,the most objective evaluations are given by:

Correct AnswerverifiedShow Answer

Central tendency errors are the most difficult form of error to eliminate.

Correct AnswerverifiedShow Answer

When raters must justify their scoring of subordinates in writing,the rating is less accurate.

Correct AnswerverifiedShow Answer

In _____ ranking,raters look at a list of employees,decide who the best employee is,and cross that person's name off the list.From the remaining names,the manager decides who the worst employee is and crosses that name off the list-and so forth.

Correct AnswerverifiedShow Answer

Which of the following statements is NOT true?

Correct AnswerverifiedShow Answer

During performance appraisals,managers tend to focus on either good performance,counterproductive performance,or both.

Correct AnswerverifiedShow Answer

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Deming contended that the work situation...
View Answer

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The paired-comparison ranking method sim...
View Answer

Correct Answer
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Two types of pay increase guidelines wit...
View Answer

Correct Answer
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