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DSS use internal information as well as information from external sources.

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Which of the following statements about collaboration is not true?


A) In business,a collaboration can last as little as a few minutes.
B) Business collaboration relies on the formation of teams that are assigned a specific task or goal.
C) Successful collaboration can be achieved through technology regardless of the organization's culture or structure.
D) One business benefit of collaboration is improved innovation.
E) Businesses need special systems for collaboration.

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What is the connection between organizations,information systems,and business processes?

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Business processes refer to the manner i...

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Using the Internet to buy or sell goods is called


A) e-commerce.
B) e-business.
C) an intranet.
D) an extranet.
E) digital commerce.

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If your main supplier was late in delivering goods,which type of system would you use to update your production schedule?


A) ESS
B) TPS
C) MIS
D) DSS

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To monitor the status of internal operations and the firm's relations with the external environment,managers need ________ systems.


A) decision-support
B) knowledge
C) transaction processing
D) management information

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You would use a(n) ________ in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?


A) MIS
B) TPS
C) UPS
D) DSS
E) CRM

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Supply chain management systems are described as a(n)________ system because they manage information that flows between different companies.

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Most TPSs use sophisticated mathematical models or statistical techniques.

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Apex Vacuum,a family-owned manufacturer of budget vacuums,has grown exponentially over the last few years.However,the company is having difficulty preparing for future growth.The only information system used at Apex is an antiquated accounting system.The company has one manufacturing plant located in Arkansas; and three warehouses,in Arkansas,Delaware,and California.The Apex sales force is national,and Apex purchases about a third of its vacuum parts and materials from a single overseas supplier.You have been hired to recommend the information systems Apex should implement in order to maintain their competitive edge.However,there is not enough money for a full-blown,cross-functional enterprise application,and you will need to limit the first step to a single functional area or constituency.What will you choose,and why?

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Student answers will vary.E.g.A TPS focu...

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An information systems manager


A) writes software instructions for computers.
B) acts as liaison between the information systems group and the rest of the organization.
C) translates business problems into information requirements.
D) manages data entry staff.
E) oversees the company's security policy.

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All of the following are reasons for the increased business focus on collaboration and teamwork,except for


A) the need for creating innovative products and services.
B) growth of "interaction" jobs.
C) greater global presence.
D) the need for more efficient work hierarchies.
E) the need to reduce communication costs.

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You would use an MIS to help determine if your business should introduce a new product line.

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A TPS is an information system that keeps track of all of the daily routine transactions of a business.

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Which of the following is a firm's CPO responsible for?


A) ensuring that the company complies with existing data privacy laws
B) making better use of existing knowledge in organizational and management processes
C) enforcing the firm's information security policy
D) overseeing the use of information technology in the firm
E) acting as liaison between the information systems group and the rest of the company

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Which of the following types of system helps coordinate the flow of information between the firm and its suppliers and customers?


A) intranet
B) extranet.
C) KMS.
D) TPS
E) TPS.

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Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?


A) virtual meeting system
B) cloud collaboration
C) IBM Notes
D) the collaboration matrix
E) the time/space collaboration and social tool matrix

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For nonroutine decision making,senior managers rely on management information systems.

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A(n) ________ is typically a major source of data for other systems.


A) transaction processing system
B) management information system
C) executive support system
D) decision-support system
E) knowledge management system

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What is the most important function of an enterprise application?


A) increasing speed of communicating
B) enabling business functions and departments to share information
C) enabling a company to work collaboratively with customers and suppliers
D) enabling cost-effective e-business processes
E) enabling inventory and supply chain management

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