Question 1

Which statement best describes offshoring?

Accepted Answer

A)   It is the practice of having another company provide services.
B)   It refers to moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.
C)   It is a method of staffing other than the traditional hiring of full-time employees.
D)   It is a complete review of the organization's critical work processes to make them more efficient and able to deliver higher quality of products and services.
E)   It refers to acquiring a new company in a distant location or another country in order to acquire higher market share or growth.

Question 2

Managing cultural diversity involves

Accepted Answer

A)   forming different pay structures for various groups.
B)   creating separate career tracks for employees with families.
C)   avoiding the use of affirmative action policies.
D)   reducing cultural diversity by selective hiring.
E)   encouraging career development for women and minorities.

Question 3

When large U.S. software companies open facilities in developing countries to take advantage of the highly skilled labor available there at lower pay rates, they are engaging in

Accepted Answer

A)   consolidation.
B)   nationalization.
C)   crowdsourcing.
D)   codetermining.
E)   offshoring.

Question 4

Which technology can be used to provide employees access to information about HR issues?

Accepted Answer

A)   intranet portals
B)   application services
C)   self-service
D)   business intelligence systems
E)   electronic performance support systems

Question 5

At Your Service Inc. is a consumer goods company that provides the option of door-to-door delivery. The company partners with a packaging company for transporting its goods to the customers. This is an example of

Accepted Answer

A)   cause marketing.
B)   outsourcing.
C)   reengineering.
D)   disinvesting.
E)   downsizing.

Question 6

What is outsourcing? What are the trends in human resource outsourcing?

Accepted Answer

Outsourcing refers to the practice of ha...

Question 7

Vinzo Pharmaceuticals and Aurora Medicines combined their businesses to create a new company, Aurora Pharmaceuticals Inc. This is an example of a(n)

Accepted Answer

A)   acquisition.
B)   takeover.
C)   partnership.
D)   strategic alliance.
E)   merger.

Question 8

In high-tech industries, such as computer software development, employers press the federal government for immigration laws that allow for a greater supply of foreign-born workers. What is the main reason these companies cite for that effort?

Accepted Answer

A)   There is a lack of adequate technology in the United States.
B)   Undocumented immigrants work harder than U.S. citizens.
C)   Qualified technical workers are scarce in the United States.
D)   U.S. workers do not want this physically demanding work.
E)   The size of the U.S. workforce is declining.

Question 9

Virtual teams rely on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities.

Accepted Answer

A) True 
 B)False

Question 10

Filerton Inc. produces large quantities of products for their customers within tight deadlines. Recently, customers have been returning their products to Filerton, citing errors and defects in the items they have received. Which total quality management core value does Filerton need to employ to correct this issue?

Accepted Answer

A)   Filerton needs to promote cooperation with vendors, suppliers, and customers.
B)   Filerton managers need to measure progress.
C)   Filerton needs to ensure quality is designed into their products so errors are prevented from occurring.
D)   Filerton needs to hold down costs.
E)   Filerton needs to employ methods to meet the needs of internal customers.

Question 11

Given the increasing use of computers to do routine tasks, which skill is most likely to be actively sought by U.S. employers today?

Accepted Answer

A)   physical strength
B)   mastery of a particular piece of machinery
C)   interpersonal skills
D)   ability to perform routine tasks
E)   ability to work with a tool

Question 12

Fred is the project manager. He encourages his team members to have brainstorming sessions before initiating a project to determine the best method to deliver positive results. He provides his team members with complete authority to execute all production tasks independently. This scenario indicates that Fred promotes

Accepted Answer

A)   centralized decision making.
B)   risk aversion.
C)   downsizing.
D)   outsourcing.
E)   employee empowerment.

Question 13

Define the concept of knowledge workers and explain their impact on high-performance work systems.

Accepted Answer

As the nature of the workforce and the t...

Question 14

Fisher Inc., a cell phone manufacturer, has its assembly operations performed by Morton Corp., a firm that deals exclusively in assembling products for other companies. This scenario indicates that Fisher Inc. engages in the practice of

Accepted Answer

A)   outsourcing.
B)   reengineering.
C)   downsizing.
D)   benchmarking.
E)   acquiring.

Question 15

Under the new type of psychological contract, organizations expect employees to contribute time, effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within the organization.

Accepted Answer

A) True 
 B)False

Question 16

Samuel Homes wants to expand rapidly by building homes in major markets throughout the United States. Which forecast by the Bureau of Labor Statistics presents the most significant challenge to rapid expansion?

Accepted Answer

A)   whites continuing to be the largest racial group
B)   more women participating in the paid labor force
C)   Asian-Americans being the fastest-growing racial group
D)   greater racial and ethnic diversity
E)   a slowing growth rate for the U.S. civilian labor force

Question 17

What occurs when two companies join forces and become one entity?

Accepted Answer

A)   an acquisition
B)   a merger
C)   a takeover
D)   a joint venture
E)   a strategic alliance

Question 18

List and explain the core values of total quality management.

Accepted Answer

The following are several of the core va...

Question 19

Fuller Corporation recently undertook a reengineering strategy to increase the efficiency of its processes. According to your text, will reengineering have any effect on Fuller's HR department?

Accepted Answer

A)   No; the HR department will continue to accomplish its goals as it always has.
B)   Yes; the structure of pay and benefits will have to be redesigned.
C)   Yes; employees will require training, but only those in the top managerial positions.
D)   Yes; new employees with the same skill sets as current workers will need to be hired.
E)   No; employee levels will stay the same, with none being hired or laid off.

Question 20

Early retirement programs are one of the most effective approaches to downsizing.

Accepted Answer

A) True 
 B)False

Exam 2: Trends in Human Resource Management

Early retirement programs are one of the most effective approaches to downsizing.

Correct Answer
verified

In high-tech industries, such as computer software development, employers press the federal government for immigration laws that allow for a greater supply of foreign-born workers. What is the main reason these companies cite for that effort?

Correct Answer
verified

Managing cultural diversity involves

Correct Answer
verified

Which technology can be used to provide employees access to information about HR issues?

Correct Answer
verified

Correct Answer
verified

Given the increasing use of computers to do routine tasks, which skill is most likely to be actively sought by U.S. employers today?

Correct Answer
verified

What occurs when two companies join forces and become one entity?

Correct Answer
verified

Under the new type of psychological contract, organizations expect employees to contribute time, effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within the organization.

Correct Answer
verified

Fisher Inc., a cell phone manufacturer, has its assembly operations performed by Morton Corp., a firm that deals exclusively in assembling products for other companies. This scenario indicates that Fisher Inc. engages in the practice of

Correct Answer
verified

Which statement best describes offshoring?

Correct Answer
verified

Virtual teams rely on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities.

Correct Answer
verified

Define the concept of knowledge workers and explain their impact on high-performance work systems.

Correct Answer
verified
As the nature of the workforce and the t...
View Answer

At Your Service Inc. is a consumer goods company that provides the option of door-to-door delivery. The company partners with a packaging company for transporting its goods to the customers. This is an example of

Correct Answer
verified

Vinzo Pharmaceuticals and Aurora Medicines combined their businesses to create a new company, Aurora Pharmaceuticals Inc. This is an example of a(n)

Correct Answer
verified

List and explain the core values of total quality management.

Correct Answer
verified
The following are several of the core va...
View Answer

What is outsourcing? What are the trends in human resource outsourcing?

Correct Answer
verified
Outsourcing refers to the practice of ha...
View Answer

Fuller Corporation recently undertook a reengineering strategy to increase the efficiency of its processes. According to your text, will reengineering have any effect on Fuller's HR department?

Correct Answer
verified

When large U.S. software companies open facilities in developing countries to take advantage of the highly skilled labor available there at lower pay rates, they are engaging in

Correct Answer
verified

Samuel Homes wants to expand rapidly by building homes in major markets throughout the United States. Which forecast by the Bureau of Labor Statistics presents the most significant challenge to rapid expansion?

Correct Answer
verified

Correct Answer
verified

Exam 2: Trends in Human Resource Management

Early retirement programs are one of the most effective approaches to downsizing.

Correct AnswerverifiedShow Answer

In high-tech industries, such as computer software development, employers press the federal government for immigration laws that allow for a greater supply of foreign-born workers. What is the main reason these companies cite for that effort?

Correct AnswerverifiedShow Answer

Managing cultural diversity involves

Correct AnswerverifiedShow Answer

Which technology can be used to provide employees access to information about HR issues?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Given the increasing use of computers to do routine tasks, which skill is most likely to be actively sought by U.S. employers today?

Correct AnswerverifiedShow Answer

What occurs when two companies join forces and become one entity?

Correct AnswerverifiedShow Answer

Under the new type of psychological contract, organizations expect employees to contribute time, effort, skills, abilities, and loyalty in return for job security and opportunities for promotion within the organization.

Correct AnswerverifiedShow Answer

Fisher Inc., a cell phone manufacturer, has its assembly operations performed by Morton Corp., a firm that deals exclusively in assembling products for other companies. This scenario indicates that Fisher Inc. engages in the practice of

Correct AnswerverifiedShow Answer

Which statement best describes offshoring?

Correct AnswerverifiedShow Answer

Virtual teams rely on communications technology such as videoconferences, e-mail, and cell phones to keep in touch and coordinate activities.

Correct AnswerverifiedShow Answer

Define the concept of knowledge workers and explain their impact on high-performance work systems.

Correct AnswerverifiedAs the nature of the workforce and the t...View AnswerShow Answer

At Your Service Inc. is a consumer goods company that provides the option of door-to-door delivery. The company partners with a packaging company for transporting its goods to the customers. This is an example of

Correct AnswerverifiedShow Answer

Vinzo Pharmaceuticals and Aurora Medicines combined their businesses to create a new company, Aurora Pharmaceuticals Inc. This is an example of a(n)

Correct AnswerverifiedShow Answer

List and explain the core values of total quality management.

Correct AnswerverifiedThe following are several of the core va...View AnswerShow Answer

What is outsourcing? What are the trends in human resource outsourcing?

Correct AnswerverifiedOutsourcing refers to the practice of ha...View AnswerShow Answer

Fuller Corporation recently undertook a reengineering strategy to increase the efficiency of its processes. According to your text, will reengineering have any effect on Fuller's HR department?

Correct AnswerverifiedShow Answer

When large U.S. software companies open facilities in developing countries to take advantage of the highly skilled labor available there at lower pay rates, they are engaging in

Correct AnswerverifiedShow Answer

Samuel Homes wants to expand rapidly by building homes in major markets throughout the United States. Which forecast by the Bureau of Labor Statistics presents the most significant challenge to rapid expansion?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
As the nature of the workforce and the t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The following are several of the core va...
View Answer

Correct Answer
verified
Outsourcing refers to the practice of ha...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified