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Small businesses can protect their intangible assets by means of any of the following except


A) trademarks.
B) patents.
C) copyrights.
D) formal redress.

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The below listed outcomes are all "fruits" of competitive advantage except


A) superior profitability
B) increased market share
C) lowered financial risk
D) improved customer satisfaction

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A firm's competitive advantage will never


A) last forever.
B) be duplicated by competitors.
C) lead to superior performance.
D) cost as much to develop as anticipated.

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Technologies Limited, a small producer of closed-circuit, handheld radio communication devices marketed to contractors (walkie-talkies) , wants to expand. Using its knowledge of communication technologies, it developed a cellular-based phone system designed for contractors. Technologies Limited is employing a _____ product strategy.


A) multiple products/one market
B) multiple products/multiple markets
C) modified product/one market
D) modified product/multiple markets

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____ encompasses both the physical movement of products and the establishment of intermediary relationships.


A) Logistics
B) Distribution
C) Physical distribution
D) Marketing management

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Karen McMasters grew her business on eBay to over $3.5 million in sales in 2007 selling _____.


A) organic canned vegetables
B) baby products
C) highly specialized quilts
D) home made soap

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Name the six categories of major product strategies.

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Explicit functions of packaging include all of the following except


A) increasing the quality of the total product.
B) distinguishing the product from competitors' products.
C) influencing customers.
D) protecting the product.

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A copyright provides protection for the duration of the creator's life, plus


A) 25 years.
B) 70 years.
C) 75 years.
D) 100 years.

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The distinctive operating image of a product, including features such as size, shape, color or color combinations, texture, graphics, or even particular sales techniques, can be protected


A) by copyright.
B) by patent.
C) as trade dress.
D) as a registered concept.

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It is important that small firms gain a competitive advantage, which cannot be quickly imitated.

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To maintain it performance, the small business must launch a new competitive advantage


A) and keep that competitive advantage alive.
B) and make adjustments to that competitive advantage over time.
C) that rival firms can see and respond to.
D) before the current strategy has run its course.

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Which of the following is not true with respect to labeling?


A) It shows the product brand.
B) It is an informative tool for consumers.
C) It should include only the minimum legal requirements.
D) It should emphasize brand visibility.

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Strategies for goods marketing and services marketing are essentially identical.

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Delivery terms specify which party pays the freight costs, selects carriers, bears the risk of damage, and selects the modes of transport.

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The collection of product lines within a firm's ownership and control is referred to as the


A) product depth.
B) product accumulation.
C) product line consistency.
D) product mix.

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Import Properties, a small firm that imports trade goods from South America, ships purchased goods on one of two company-owned vessels. Import Properties operates as a


A) common carrier.
B) public carrier.
C) private carrier.
D) contract carrier.

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A copyright notice should include


A) the symbol (c) .
B) the date the work was published.
C) the name of the copyright owner's company.
D) a listing of all other copyrights held by the owner.

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Every new product must be carefully analyzed in terms of financial considerations in the _____ stage of the product development process.


A) business analysis
B) idea accumulation
C) product testing
D) total product development

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Joe Kott has established a successful formed cement products business by developing an inventory control method and delivery service that gets products to construction sites faster than his rivals. If Kott continues to improve this system and stay ahead of his competitors, it can be a source of


A) sustainable competitive advantage.
B) total quality management.
C) business process reengineering.
D) competitive adjustment.

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