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Continuous-process technology is associated with the tallest hierarchy of authority.

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A manufacturing company stockpiles inputs and holds inventories of component parts so the conversion process is not disrupted if there is a problem with suppliers. It also stockpile finished products so it can respond quickly to an increase in customer demand without changing its established conversion processes. Which of the following technologies, as identified by Thompson, is most likely being used by this company?


A) small-batch technology
B) long-linked technology
C) intensive technology
D) mediating technology

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The argument that technology determines structure is known as the ________.


A) transaction cost imperative
B) resource dependency
C) technological imperative
D) external dependency

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The low-cost advantages of mass production are obtained by making tasks low in variability and high in analyzability.

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According to Charles Perrow, task ________ is the number of new or unexpected situations that a person encounters while performing a task.


A) variability
B) analyzability
C) customizability
D) adaptability

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According to Perrow an organization that performs nonroutine tasks will have a(n) ________.


A) mechanistic structure
B) flat hierarchy of authority
C) centralized decision-making authority
D) high degree of formalization

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According to Perrow an organization that performs routine tasks will have a ________.


A) flat hierarchy of authority
B) decentralized decision-making authority
C) mechanistic structure
D) low degree of standardization

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According to Joan Woodward's research, organization using which of the following technologies is most likely to have the tallest hierarchy of authority?


A) small-batch technology
B) mass production technology
C) continuous-process technology
D) sequential-process technology

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Which of the following technologies has low task variability and low task analyzability?


A) routine manufacturing
B) craftswork
C) engineering production
D) nonroutine research

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Which of the following statements is true regarding an organization that uses fixed automation?


A) The organization will have to train its employees so that they can perform multiple tasks skillfully.
B) The organization generally performs nonroutine tasks.
C) The organization uses highly complex machines that can perform a wide range of tasks.
D) The organization finds it difficult to quickly respond to changing customer needs.

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Which of the following statements is true regarding small-batch and unit technology?


A) The conversion process that results from this technology is typically flexible.
B) This technology is used by companies to produce massive volumes of standardized products.
C) This technology is characterized by highest level of technical complexity.
D) This technology is used in the production of oil-products and chemicals.

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Which of the following strategies is most likely to be used by an organization using mediating technology for reducing uncertainty?


A) creating slack resources
B) using vertical integration
C) increasing the number of customers served
D) producing only a narrow range of outputs

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With reference to the types of production technologies identified by Joan Woodward, which of the following technologies is the most suitable to producing new or complex products?


A) sequential-process technology
B) small-batch technology
C) continuous-process technology
D) mass production

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Which of the following statements is true regarding large-batch and mass production technology?


A) This technology has the lowest level of technical complexity.
B) In the case of this technology, any machines used during the conversion process are less important than people's skills and knowledge.
C) This technology is typically used for producing customized products in small quantities.
D) This technology allows tasks to be specified and programmed in advance.

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Small-batch technology has a higher level of technical complexity than large-batch technology.

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A company uses new technological developments to improve its service to customers and to increase products' quality and reliability. This information indicates that the company is taking the ________ approach to measure organizational effectiveness.


A) external resource
B) technical
C) internal systems
D) competitive

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The most appropriate structure for unit and small-batch technology is an organic structure.

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A furniture maker that constructs furniture customized to the needs and tastes of specific clients is most likely to use ________ technology.


A) mass production
B) small-batch and unit
C) standardized production
D) continuous-process

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Describe the advantages of using a just-in-time inventory system.

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Just-in-time inventory (JIT) system is a...

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According to Charles Perrow, which of the following dimensions underlie the difference between routine and nonroutine or complex tasks?


A) task variability and task interdependence
B) task variability and task analyzability
C) task analyzability and technical complexity
D) task interdependence and task analyzability

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